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Credit taken from my account

Started by: jam3smc1
On: 14/08/2019 | 22:55
Replies: 11
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by: spacefrog
on: 15/08/2019 | 00:42

@jam3smc1 

The £4.99 that was taken from your account , this might be shown here on this page, its your usage statement. This page updates every day.

 https://giffgaff.com/profile/usage-statement

 

Can you see charges that amount to £4.99 ?

What does it say?

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Message 11 of 12
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by: macca28
on: 15/08/2019 | 01:14

@jam3smc1wrote:

Dont call premium nos.. ive always had a £20 g/bag. Just want an agent to refund £4.99 taken from my acc.

 

@jam3smc1  Hi Smiley Happy

Credit/debit card or PayPal overcharging: https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Credit-debit-card-or-PayPal-over...
money being taken off my credit
please see here: https://community.giffgaff.com/t5/Solve-your-questions/I-have-a-goodybag-why-is-my-credit-decreasing...

 

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Message 12 of 12