Credit taken from my account

[#1]

@jam3smc1 

The £4.99 that was taken from your account , this might be shown here on this page, its your usage statement. This page updates every day.

 https://giffgaff.com/profile/usage-statement

Can you see charges that amount to £4.99 ?

What does it say?

[#2]

@jam3smc1wrote:

Dont call premium nos.. ive always had a £20 g/bag. Just want an agent to refund £4.99 taken from my acc.

@jam3smc1  Hi 

Credit/debit card or PayPal overcharging: https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Credit-debit-card-or-PayPal-over...
money being taken off my credit
please see here: https://community.giffgaff.com/t5/Solve-your-questions/I-have-a-goodybag-why-is-my-credit-decreasing...