Knowledge Base


Started by: rlbentley
On: 21/01/2019 | 23:00
Replies: 5

by: rlbentley
on: 21/01/2019 | 23:00
I was given a £10 credit for recommending a friend for a sim. How does this get paid into my bank account? It says auto top up is 'off' but I don't not need an extra £10 on my plan. Or does this need to be 'on' to be paid to me?
Message 1 of 6
by: lynnie_
on: 21/01/2019 | 23:03 edited: 21/01/2019 | 23:04


you get points credited the following month of activation equal to pounds and this is paid out two times each yr .next june then dec.

Message 2 of 6
by: ellebae
on: 21/01/2019 | 23:11 edited: 21/01/2019 | 23:13

Hi unfortunately this doesn't get paid into your bank. It is given as credit into your payback or recruit account.

it is paid out twice a year in December and June
Hope this helps you

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Message 3 of 6
by: muddycalhoun
on: 21/01/2019 | 23:12

@rlbentley As the recruiting member your reward comes as payback points, which will show up in the"My payback" section of your dashboard page the month after it was earned. The payback points can be redeemed twice a year, in this case it will be June and you will have to choose from cash paid to a PayPal account, airtime credit to your balance or a donation to charity. Once made you have to inform giffgaff how you wish to receive your payback before the end of May.

Message 4 of 6
by: rlbentley
on: 24/01/2019 | 07:46
Thank you for your replies re credit 🙂
Message 5 of 6
by: blade50007
on: 24/01/2019 | 07:50
Hi there it will be paid has airtime credit onto your account.. having it paid to your bank is not an option.
Message 6 of 6