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Customer care number

Started by: moonzz
On: 20/04/2012 | 03:49
Replies: 29
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by: moonzz
on: 20/04/2012 | 03:49
Hello there Can anyone tell me please what is the giffgaff customer care number? And can you also tell me can i use personel hotspot from my iphone using giffgaff?
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by: alyamani
on: 20/04/2012 | 03:54 edited: 20/04/2012 | 03:56
Best Answer
Accepted by topic author moonzz
‎21-08-2015 01:01

 

GiffGaff is a network run by users.

 

There isn't a customer care number

 

You can ask for help here,  or contact an agent http://giffgaff.com/rightnow/ask

 

Hot spot need thering, and that dosen't meet GiffGaff T&C

 

Hope that was a help.


Message 2 of 30 (3,461 Views)
by: alyamani
on: 20/04/2012 | 03:54 edited: 20/04/2012 | 03:56
Best Answer
Accepted by topic author moonzz
‎21-08-2015 01:01

 

GiffGaff is a network run by users.

 

There isn't a customer care number

 

You can ask for help here,  or contact an agent http://giffgaff.com/rightnow/ask

 

Hot spot need thering, and that dosen't meet GiffGaff T&C

 

Hope that was a help.


Message 2 of 30 (3,462 Views)
by: sbernard1
on: 20/04/2012 | 03:55
No tethering with an iPhone is not allowed and will get you barred.
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Message 3 of 30 (3,423 Views)
by: bmw4175
on: 20/04/2012 | 03:55
No phone number mate and giffgaff don't support hotspot. You can jailbreak to use it but tethering is not allowed n will get you banned! Unless you use a gigabag. We're customer services and earn payback for it unless its account related then it ask an agent. Welcome to giffgaff mate!
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Message 4 of 30 (3,421 Views)
by: ibiza
on: 20/04/2012 | 04:28
There are no numbers to call, its sorted on the forum for most things - and if its about money etc and we cannot sort it - then its done via messaging an agent.
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Message 5 of 30 (3,408 Views)
by: supermuslim
on: 20/04/2012 | 04:59
There is no phone number. If you have a problem post it on this forum and the community will help solve it. If we find that it is a sensitive problem e.g. regarding account, credit etc. you can contact an agent who will look into it for you.

http://bit.ly/giffgaffagent - Ask an agent

You can't use hotspot while using a goodybag as it is against the t&c's and tethering will result in a ban. However you can purchase a gigabag which you can use to tether. Also remember you can't have both a goodybag and gigabag active on your account at the same time.

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Message 6 of 30 (3,401 Views)
by: harrispp
on: 20/04/2012 | 05:18
I believe the iphone hotspot can only be accessed by a network carrier settings file which giffgaff as of yet does not support.

However, even if it did have this option you cannot tether using your phone if you have purchased a goodybag. You could only tether on a gigabag or normal PAYG.
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Message 7 of 30 (3,398 Views)
by: kurik
on: 20/04/2012 | 06:24
As above. Can teather on payg or using a gigabag. Can't use a goody bag to teather.
Message 8 of 30 (3,388 Views)
by: mickf
on: 20/04/2012 | 06:41

You didn't read the forums did you?  Ask any questions here and buy a gigabag or use credit to connect a computer to the net.

Message 9 of 30 (3,382 Views)
by: m9xx7demix
on: 20/04/2012 | 07:02
You can't ring customer services because giffgaff don't have one, you will have to contact an agent and tethering is only allowed using a gigabag.
Kind regards, Mickey

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