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Started by: jadefurey30
On: 09/12/2018 | 06:24
Replies: 4
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by: jadefurey30
on: 09/12/2018 | 06:24

I lost out in a shift as I work online and also lost data so I think I’m entitled to at least a few extra gig of internet to compensate this

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by: jt_21
on: 09/12/2018 | 06:48

@jadefurey30 wrote:

I lost out in a shift as I work online and also lost data so I think I’m entitled to at least a few extra gig of internet to compensate this

@jadefurey30 giffgaff have set aside a 'goodwill fund' should you wish to follow up on this see https://community.giffgaff.com/t5/Announcements/December-6th-s-outage-what-we-re-doing-to-say-sorry/... emails will be sent out and you can choose credit or donate to charity ..... note.  you will need to respond within the deadline 

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by: jt_21
on: 09/12/2018 | 06:48

@jadefurey30 wrote:

I lost out in a shift as I work online and also lost data so I think I’m entitled to at least a few extra gig of internet to compensate this

@jadefurey30 giffgaff have set aside a 'goodwill fund' should you wish to follow up on this see https://community.giffgaff.com/t5/Announcements/December-6th-s-outage-what-we-re-doing-to-say-sorry/... emails will be sent out and you can choose credit or donate to charity ..... note.  you will need to respond within the deadline 

Message 2 of 5
by: bladerunner929
on: 09/12/2018 | 06:53 edited: 09/12/2018 | 06:55

https://giffgaff.com/terms#LimitationofLiability

 

https://giffgaff.com/terms#YouruseoftheService

 

 

Keep an eye on the announcements for updates on this 

Message 3 of 5
by: nefarius
on: 09/12/2018 | 06:54

If you are referring to the loss of service on the 6th please follow the link below 👇

 

https://community.giffgaff.com/t5/Announcements/December-6th-s-outage-what-we-re-doing-to-say-sorry/...

 

@jadefurey30

Get a free giffgaff Sim
Message 4 of 5
by: samadkhan99
on: 09/12/2018 | 07:02
Hi @jadefurey30 It is not giffgaff fault and still giffgaff going to compensate it here read announcement declared by giffgaff https://community.giffgaff.com/t5/Announcements/December-6th-s-outage-what-we-re-doing-to-say-sorry/...
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