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Started by: carolinamarta
On: 14/08/2019 | 23:52
Replies: 4
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by: carolinamarta
on: 14/08/2019 | 23:52

Hello I want to my data start now pls 

Message 1 of 5
by: flaxvert
on: 14/08/2019 | 23:53

If you have less than 100 minutes or 100 MB left on your current goodybag, it is possible to activate your queued goodybag straightaway rather than having to wait for your current goodybag to expire.

Purchase your next goodybag, ensure recurring goodybags are disabled here https://giffgaff.com/profile/payment-detailsand then do the following:

Go to "My giffgaff", a new message will be available under your queued goodybag, click on this message to start the queued goodybag right now.

 

The queued goodybag will immediately replace your live goodybag.

 

Please note that starting your queued goodybag early will remove any remaining allowance (data, texts, minutes) that you may have left on your active goodybag. See HERE

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Message 2 of 5
by: carolinamarta
on: 14/08/2019 | 23:54
Hello are you ok ? Can you help me to start my data now pls ?
Message 3 of 5
by: clikasarus
on: 15/08/2019 | 00:02

@carolinamarta  Hi welcome to giffgaff and the community

 

• Members can now start their next goodybag when they reach either 100mb or 100 minutes on their current goodybag allowance.

 

  You should see a start button here ⬇️

 

Dashboard

 

(make sure recurring goody bags are turned off here ⬇️)

 

http://giffgaff.com/profile/payment-details 

 

• But Please note that starting your queued goodybag early will remove any remaining allowance (data, texts, minutes) that you may have left on your active goodybag

 

(If for what ever reason you can’t start your goodybag try here ⬇️)

 

Starting A New Goodybag Early Form

 

Hope this has been helpful for you 👍🏻

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Message 4 of 5
by: jfc1951
on: 15/08/2019 | 00:03

@carolinamartawrote:

Hello are you ok ? Can you help me to start my data now pls ?

@carolinamarta  post 2 gave advice on how to start a queued goodybag early.

 

What problems are you having doing that?

 

 

"Never attribute to malice that which is adequately explained by stupidity." - Hanlon's Razor

Message 5 of 5