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Didn't get my bonus £10

Started by: channynbob2018
On: 14/01/2019 | 14:30
Replies: 4
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by: channynbob2018
on: 14/01/2019 | 14:30 edited: 19/01/2019 | 14:06

I have not received my pay back for recommending 2 family members they ave had theirs but I ave not received mine how do I get this please

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by: jonkent
on: 14/01/2019 | 15:18
@channynbob2018

Assuming you mean the £10 bonus offer, since the next round of 'Payback' won't be paid out until June.

If the former, then when were the 2 SIMs activated? As per the blurb in relation to this offer, your bonus is paid out to you upto 72 hours after a SIM activation occurs.

If however you've passed this time frame, then you'll need to raise it with an Agent to look into. Do so by using the following form:

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/goodybag-allowances-or-credit-ba...

Do note that if you are a Super Recruiter (meaning that you have had in excess of 15 previous activations), then this offer does not apply to you, nor will you receive the £5 Payback per activation when June rolls around.
Get a free giffgaff Sim
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by: jonkent
on: 14/01/2019 | 15:18
@channynbob2018

Assuming you mean the £10 bonus offer, since the next round of 'Payback' won't be paid out until June.

If the former, then when were the 2 SIMs activated? As per the blurb in relation to this offer, your bonus is paid out to you upto 72 hours after a SIM activation occurs.

If however you've passed this time frame, then you'll need to raise it with an Agent to look into. Do so by using the following form:

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/goodybag-allowances-or-credit-ba...

Do note that if you are a Super Recruiter (meaning that you have had in excess of 15 previous activations), then this offer does not apply to you, nor will you receive the £5 Payback per activation when June rolls around.
Get a free giffgaff Sim
Message 2 of 5
by: channynbob2018
on: 14/01/2019 | 15:56
I ave checked that n it was between them dates
Message 3 of 5
by: figment_uk
on: 14/01/2019 | 16:43

@channynbob2018

 

What is the exact date(s) these SIM cards were activated?

https://giffgaff.com/spread/recruits

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 4 of 5
by: jaymailsays
on: 14/01/2019 | 18:03

@channynbob2018 wrote:

I ave checked that n it was between them dates

£10 Bonus Credit for you when you refer a friend between the 3rd and 31st January 2019?

 

Only those dates apply

Get a free giffgaff Sim
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