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Do gg ever give out refunds?

Started by: rochessel
On: 08/12/2011 | 00:39
Replies: 10
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by: rochessel
on: 08/12/2011 | 00:39 edited: 08/12/2011 | 00:42

Does anyone know or have had a refund from gg? Say gg does something wrong anything pretty bad that makes you feel you deserve a refund.

 

I've not got a problem I just thought as it was mentioned in a prevous post I should ask as most networks do refund you. And its a good fact to know.

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by: supermuslim
on: 08/12/2011 | 00:40 edited: 08/12/2011 | 00:41

Yes they do.

 

E.g.: http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/10-refund-issued/m-p/1869151/highl...

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Message 2 of 11
by: supermuslim
on: 08/12/2011 | 00:40 edited: 08/12/2011 | 00:41

Yes they do.

 

E.g.: http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/10-refund-issued/m-p/1869151/highl...

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Message 2 of 11
by: pen69
on: 08/12/2011 | 00:42

 

If it is a suitable solution to an issue , yes they do.

 

Personally i've been refunded £10 before.

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Message 3 of 11
by: welshdragon92
on: 08/12/2011 | 00:42
Yea sometimes
Microsims here http://ggs.im/m-welshdragon92
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Message 4 of 11
by: rochessel
on: 08/12/2011 | 00:43
awww thanks good to know. Its just from a previous post it stated something diff so I thought i'd double check.

Thanks guys
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Message 5 of 11
by: d_eagleton
on: 08/12/2011 | 00:44

They sometimes give goodwill credit. I knew of a number transfer that took a bit longer than normal so they received some goodwill credit for inconvenience caused Smiley Happy

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Message 6 of 11
by: doktormandrake
on: 08/12/2011 | 00:44
They have compensated me on a few occasions when sumat has gone wrong.


Message 7 of 11
by: rochessel
on: 08/12/2011 | 00:46
Thank you everyone! its good to know gg do refund and give out credit when there is a problem!
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Message 8 of 11
by: welshdragon92
on: 08/12/2011 | 00:51
Giffgaff are kind like that :-)
Microsims here http://ggs.im/m-welshdragon92
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Message 9 of 11
by: funkysam
on: 08/12/2011 | 01:05
I got given £1 as goodwill, wasnt expecting it as it was a minor problem and didnt really effect service but was happy anyway.
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