Get Help
Community

Failed goodybag repeat

Started by: kfacey
On: 16/10/2014 | 07:23
Replies: 13
Reply

Go to best answer
by: kfacey
on: 16/10/2014 | 07:23
Hi, my goody bag failed to auto recur because I cancelled my bank card yesterday after its loss. I've changed the detail to use a new card but it won't allow me to select the £12 unlimited data bundle I used too before the recent pricing restructure. Can anyone help Please?
Message 1 of 14
1 BEST ANSWER

Accepted Solutions
Highlighted
by: topcop
on: 16/10/2014 | 07:37
Best Answer
You no longer get unlimited data for £12 it's now 500 mins unlimited texts and 3GB data
Get a free Giffgaff Sim
Message 4 of 14
by: leshin
on: 16/10/2014 | 07:27
Welcome to the community
That goody bag isn't available any more. You need to get the £15
Get a free giffgaff Sim
Message 2 of 14
by: kfacey
on: 16/10/2014 | 07:36
That's not correct! Giffgaff honoured that price as long as it was set as a recurring goody bag. Today is the day for recuring so I havent broken my commitment as I'm trying to Pay on the same specified day.
So it seems Giff Gaff have if this is the case
Message 3 of 14
Highlighted
by: topcop
on: 16/10/2014 | 07:37
Best Answer
You no longer get unlimited data for £12 it's now 500 mins unlimited texts and 3GB data
Get a free Giffgaff Sim
Message 4 of 14
by: ste44444
on: 16/10/2014 | 07:39
Try clearing the history and cache and try another browser to see if that helps
Get a free giffgaff Sim
Message 5 of 14
by: russel_mufc
on: 16/10/2014 | 07:42
You will need to select the £15 goodybag my friend
Message 6 of 14
by: natty88
on: 16/10/2014 | 07:43
goto your payment settings switch recur of buy the new goody bag manually an then reset recur if you where a member before 21st aug this yr it will be 15pounds for unlimited if joined after that date its 18pounds
Enjoy £5 free credit when you order a SIM Get a free giffgaff Sim
Message 7 of 14
by: shamrez8
on: 16/10/2014 | 07:44
The £12 goodybag with unlimited data has been changed to include 3Gb of data these changes were applied on the 24th of September if you require unlimited data then the £15 or £18 goodybag will be required.
Get a free giffgaff Sim
Message 8 of 14
by: pramsbottom
on: 16/10/2014 | 08:03
As has been stated the £12 goodybag with unltd data no longer exists for anyone and there are no agreements to continue receiving it
Message 10 of 14