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Forgotten passcode for Android Samsung Galaxy Ace

Started by: bethlong
On: 10/01/2013 | 17:09
Replies: 29
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by: azeem2012
on: 10/01/2013 | 17:21
Sorry, I know it's a bad situation, but hard reset may be only option.
Message 11 of 30 (705 Views)
by: mazinodo
on: 10/01/2013 | 17:21
Hard reset it
If a post has solved your problem then do remember to mark as "best answer" Smiley Very Happy
Get a free giffgaff Sim
Message 12 of 30 (703 Views)
by: bigdave2010
on: 10/01/2013 | 17:22
Just keep trying to see if you can remember it mate that's reason I don't use them
Message 13 of 30 (702 Views)
by: bethlong
on: 10/01/2013 | 17:24

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...

Message 14 of 30 (701 Views)
by: giffgafful
on: 10/01/2013 | 17:27

bethlong wrote:

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...


Did you try this link I posted earlier?

 

http://www.hardreset.eu/samsung_s5830_galaxy_ace_hard_reset_en.html

Message 15 of 30 (694 Views)
by: bethlong
on: 10/01/2013 | 17:36

giffgafful wrote:

bethlong wrote:

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...


Did you try this link I posted earlier?

 

http://www.hardreset.eu/samsung_s5830_galaxy_ace_hard_reset_en.html

Yeah, I've just tried that, I pressed and held the power/home keys and nothing happened except it restarted...

 

Message 16 of 30 (688 Views)
by: giffgafful
on: 10/01/2013 | 17:39

bethlong wrote:

giffgafful wrote:

bethlong wrote:

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...


Did you try this link I posted earlier?

 

http://www.hardreset.eu/samsung_s5830_galaxy_ace_hard_reset_en.html

Yeah, I've just tried that, I pressed and held the power/home keys and nothing happened except it restarted...

 


So you sill get a lock screen? Are you sure you are not being prompted for a SIM PIN? If you are being prompted for a SIM PIN, you need your PUK code:

 

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-obtain-my-PUK-PIN-2-code/...

Message 17 of 30 (681 Views)
by: bethlong
on: 10/01/2013 | 17:44

giffgafful wrote:

bethlong wrote:

giffgafful wrote:

bethlong wrote:

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...


Did you try this link I posted earlier?

 

http://www.hardreset.eu/samsung_s5830_galaxy_ace_hard_reset_en.html

Yeah, I've just tried that, I pressed and held the power/home keys and nothing happened except it restarted...

 


So you sill get a lock screen? Are you sure you are not being prompted for a SIM PIN? If you are being prompted for a SIM PIN, you need your PUK code:

 

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-obtain-my-PUK-PIN-2-code/...


I don't think so... I changed it under the same settings as when you do a swype-pattern thingy, so I assume it's not for my SIM, but it's just for my phone...

Message 18 of 30 (679 Views)
by: giffgafful
on: 10/01/2013 | 17:50

bethlong wrote:

giffgafful wrote:

bethlong wrote:

giffgafful wrote:

bethlong wrote:

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...


Did you try this link I posted earlier?

 

http://www.hardreset.eu/samsung_s5830_galaxy_ace_hard_reset_en.html

Yeah, I've just tried that, I pressed and held the power/home keys and nothing happened except it restarted...

 


So you sill get a lock screen? Are you sure you are not being prompted for a SIM PIN? If you are being prompted for a SIM PIN, you need your PUK code:

 

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-obtain-my-PUK-PIN-2-code/...


I don't think so... I changed it under the same settings as when you do a swype-pattern thingy, so I assume it's not for my SIM, but it's just for my phone...


Hmm, very odd. Well here is the official 3 network advice for your situation, which ends in:

 

"To reset your phone:

 

  1. Turn your phone off
  2. Hold the volume down key
  3. Turn your phone on
  4. Using the volume down key, highlight Clear Storage and press the power key to select
  5. Press the volume up key

The reset is now complete."

 

http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.dll/,/?New,Kb=Mobile,Ts=Mobile,T=Device,varset_pid=...

 

Good luck + hope you get it sorted.

Message 19 of 30 (675 Views)
by: bethlong
on: 10/01/2013 | 18:01

giffgafful wrote:

bethlong wrote:

giffgafful wrote:

bethlong wrote:

giffgafful wrote:

bethlong wrote:

mathew40 wrote:
http://www.askmefast.com/How_to_unlock_samsung_galaxy_ace_password_i_frogotten-qna1021349.html#q1286...

The unlock screen doesn't have a star or hash.

 

I've now entered my passcode incorrectly 55 times and still no google login...


Did you try this link I posted earlier?

 

http://www.hardreset.eu/samsung_s5830_galaxy_ace_hard_reset_en.html

Yeah, I've just tried that, I pressed and held the power/home keys and nothing happened except it restarted...

 


So you sill get a lock screen? Are you sure you are not being prompted for a SIM PIN? If you are being prompted for a SIM PIN, you need your PUK code:

 

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-obtain-my-PUK-PIN-2-code/...


I don't think so... I changed it under the same settings as when you do a swype-pattern thingy, so I assume it's not for my SIM, but it's just for my phone...


Hmm, very odd. Well here is the official 3 network advice for your situation, which ends in:

 

"To reset your phone:

 

  1. Turn your phone off
  2. Hold the volume down key
  3. Turn your phone on
  4. Using the volume down key, highlight Clear Storage and press the power key to select
  5. Press the volume up key

The reset is now complete."

 

http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.dll/,/?New,Kb=Mobile,Ts=Mobile,T=Device,varset_pid=...

 

Good luck + hope you get it sorted.


Nope, no luck. I held the volume down key and turned my phone on and it just turned on normally...

Message 20 of 30 (673 Views)