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Free 1GB Data

Started by: mikesarl2018
On: 08/12/2018 | 12:41
Replies: 6
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by: mikesarl2018
on: 08/12/2018 | 12:41

If I bought a £10 3gb data goodybag should my available data read 4gb data because of the 1gb free data ? 

Regards Mike  

Message 1 of 7
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by: sloz
on: 08/12/2018 | 13:19
@mikesarl2018
Hi, are you looking at the app?
While you still have data remaining in your standard allowance, you won't see the extra 1gb

Once you've used the 3gb, youll receive a text from giffgaff, cobfirming yiu have an extra 1gb to use
That will kick in automatically

If you then look on the app youll see whays remainibg of tge extra 1gb

The extra 1gb will be seen logged in with a browser at all times
Get a free giffgaff Sim
Message 6 of 7
by: various_mm
on: 08/12/2018 | 12:44
@mikesarl2018

not, it will read 3gb, but when you uses that up then the extra 1gb will then added to your account. so overall you an assume you have 4gb to use

If my answer resolved your query then please mark it as a ' solution '. Thank you!
Message 2 of 7
by: jfc1951
on: 08/12/2018 | 12:45 edited: 08/12/2018 | 12:46

@mikesarl2018 wrote:

If I bought a £10 3gb data goodybag should my available data read 4gb data because of the 1gb free data ? 

Regards Mike  

If you are eligible for the extra GB (i.e. from your third goodybag purchase) it will show on your dashboard as 3GB plus1GB extra, the app is not yet capable of showing it.

 

Dashboard ... https://giffgaff.com/dashboard

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 3 of 7
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by: jt_21
on: 08/12/2018 | 12:47

@mikesarl2018 wrote:

If I bought a £10 3gb data goodybag should my available data read 4gb data because of the 1gb free data ? 

Regards Mike  

@mikesarl2018 Yes it will show +1GB but only if you buy a goodybag that is of £10-£20 in value and on condition you have bought two 'any value' goodybags in the past, the extra 1GB is on qualifying goodybags ....  it's explained here

https://community.giffgaff.com/t5/Using-giffgaff/Data-boosted-with-an-extra-GB/ta-p/21629928 If not showing on the app, try the dashboard of www.giffgaff.com the main website Mike 

Message 4 of 7
by: stephenroberts181
on: 08/12/2018 | 13:06
Hi @mikesarl2018 You get the 1GB extra on all goodybags priced from £10 to £20 if you have bought at least two goodybags (any value) previously.

Message 5 of 7
by: sloz
on: 08/12/2018 | 13:19
@mikesarl2018
Hi, are you looking at the app?
While you still have data remaining in your standard allowance, you won't see the extra 1gb

Once you've used the 3gb, youll receive a text from giffgaff, cobfirming yiu have an extra 1gb to use
That will kick in automatically

If you then look on the app youll see whays remainibg of tge extra 1gb

The extra 1gb will be seen logged in with a browser at all times
Get a free giffgaff Sim
Message 6 of 7
by: mikesarl2018
on: 08/12/2018 | 13:42

Thanks for clearing that up - I was using the app and not dashboard - thank you for your help.

Regards Mike 

Message 7 of 7