My husband received an email from Giffgaff announcing they are now selling mobile phones. We were delighted. BUT............ going on Giffgaff on internet explorer we were upset to see that these phones are not even new, in fact they have to be bid for on ebay of all places. Having bid for two I am fed up with being outbid. I was expecting to contact Giffgaff and purchase a phone. The phones on ebay are mostly used, and they are few and far between. I saw about 3 or 4 smartphones, the rest were old style phones which nobody would really want to purchase. Iam disappointed, especially as I have to bid for a phone which I thought I could buy outright. Then ones you can purchase outright are so expensive I would not even consider buying them, even though they are cheaper than normal price.