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Galaxy Ace GT-S5830 no network ??

Started by: gixerg
On: 16/10/2012 | 12:14
Replies: 7
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by: gixerg
on: 16/10/2012 | 12:14

I've put my giffgaff sim in an unlocked galaxy phone, the phone recognises the sim and displays o2-uk/GiffGaff on the home screen, however i have no network signal at all, i've chnaged all the apn settings etc and stil nothing, any help would be appreciated.

 

Cheers

Message 1 of 8 (1,528 Views)
by: gaffout
on: 16/10/2012 | 12:15
Have you activated the SIM with a £10 top up.

Nothing will work until you do this
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

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Message 2 of 8 (1,519 Views)
by: dalan
on: 16/10/2012 | 12:16
Poor Network / No Signal Received

Have a read of


http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Getting-Checking-Signal/td-p/3764957

O2 Status and Coverage
Check the O2 status and coverage:

O2 status: http://bit.ly/o2status
O2 coverage: http://bit.ly/o2coverage

Restart/Reboot/Reset
A quick restart and/or a reboot of the device can help you get reception on your phone. If these don't help then sometimes you may need to restore the device to factory settings (how it was when you took it out of the box) but then you will need to reinput your internet settings.

Airplane/Offline Mode
Turning the device into airplane/offline mode and back into normal mode can, a lot of the time, get you a bar or two of reception in bad coverage areas but also full reception if it just a temporary network issue!
If I helped click ''best answer and kudos'' thanks.
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Message 3 of 8 (1,515 Views)
by: gixerg
on: 16/10/2012 | 12:16

i have, i've been using the sim in my iphone for 7 months and no troubles

Message 4 of 8 (1,512 Views)
by: follybridgeinn
on: 16/10/2012 | 12:17 edited: 16/10/2012 | 12:21

The sim has to be fully activated with a £10 top up before it will work properly.

 

If it is already fully activated you may need to delete all the existings APN's on the Galaxy and then restart the phone....Then text SETTINGS to 2020....or....re-enter the APN details manually

 

Take a look at these guides they may help....

 

http://bit.ly/giffgaffactivate - Complete guide to activation

 

http://bit.ly/giffgaffandroid - Android guide

 

http://bit.ly/giffgaffAPN - Definitive APN Settings

 

http://bit.ly/giffgaffgfc - Buying a goodybag from existing credit

 

 

Smiley Happy

Please give Kudos if my information was helpful & Please click Accept As Solution if I solved your problem !
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Message 5 of 8 (1,509 Views)
by: gaffout
on: 16/10/2012 | 12:18
Does the phone work ok with another SIM inside?
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Message 6 of 8 (1,505 Views)
by: judgejudy
on: 16/10/2012 | 12:24
is it nothing working or just internet? if its the internet use wifi and download the giffgaffAPN from Google play.

it worked great for me
Get a free giffgaff Sim
Message 7 of 8 (1,494 Views)
by: gixerg
on: 16/10/2012 | 12:30

i have no network signal, internet etc is working fine

Message 8 of 8 (1,485 Views)