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GiffGaff Customer Service Telephone

Started by: erkstar
On: 07/11/2012 | 09:45
Replies: 79
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by: erkstar
on: 07/11/2012 | 09:45
Hi, Please can I have the telephone number for your customer services. Thanks, Erkan
Message 1 of 80 (93,221 Views)
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Accepted Solutions
by: darrenpainter
on: 07/11/2012 | 09:46 edited: 24/10/2016 | 22:58
Best Answer
Accepted by t_will (giffgaff Educator)
‎21-08-2015 01:01

giffgaff do not operate a call centre, so there is no telephone number you can ring to speak to a person. Support is web based.

 

If you require support with an account issue you raise a query via the Ask a Giffgaff Agent link.

http://bit.ly/giffgaffagent

 

If you have a technical issue, you post it on the community and members will try to assist you.

 

UpdateRecent developments have seen some results on search engines returning suggested phone numbers to contact a giffgaff helpline. These are premium ratescams which will result in people calling the number wasting their time and more importantly their money. Please don't try ringing such numbers. As already stated the only methods for support are via this community and the Ask an Agent process

Message 2 of 80 (113,039 Views)
by: darrenpainter
on: 07/11/2012 | 09:46 edited: 24/10/2016 | 22:58
Best Answer
Accepted by t_will (giffgaff Educator)
‎21-08-2015 01:01

giffgaff do not operate a call centre, so there is no telephone number you can ring to speak to a person. Support is web based.

 

If you require support with an account issue you raise a query via the Ask a Giffgaff Agent link.

http://bit.ly/giffgaffagent

 

If you have a technical issue, you post it on the community and members will try to assist you.

 

UpdateRecent developments have seen some results on search engines returning suggested phone numbers to contact a giffgaff helpline. These are premium ratescams which will result in people calling the number wasting their time and more importantly their money. Please don't try ringing such numbers. As already stated the only methods for support are via this community and the Ask an Agent process

Message 2 of 80 (113,040 Views)
by: flaxvert1
on: 07/11/2012 | 09:46

We are internet based only. No phone number.

Get a free giffgaff Sim
Message 3 of 80 (93,211 Views)
by: weeman
on: 07/11/2012 | 09:47

There is no CS number mate,gg help is all online.

 

George

Message 4 of 80 (93,201 Views)
by: mrcheerful
on: 07/11/2012 | 09:47

Giffgaff doesn't have a telephone number, you have to use the contact a agent. You do this via the help and mygiffgaff section. You can of course ask the community, however if it is account related the community wont be able to help. 

Was your query resolved? please click ''solutions & kudos'' Smiley Happy .Get a free giffgaff Sim
Message 5 of 80 (93,198 Views)
by: proz
on: 07/11/2012 | 09:48

There isnt one .... its forum based support but you can ask an agent to help with account queries .

Giff Gaff SIM'S sent by 1st Class Post , Dont be left waiting for ages , get it the next day ..PM me please. All types available.
Get a free giffgaff Sim
If I've helped you solve an issue then give me some Kudos :-)
Message 6 of 80 (93,194 Views)
by: kevin_kazz100
on: 07/11/2012 | 09:49
All customer service support is web based. If you need help about your account you need to ask an agent.
Get a free giffgaff Sim
Message 7 of 80 (93,194 Views)
by: michelle7795
on: 07/11/2012 | 09:49

theys no numbers jus us the community

Message 8 of 80 (93,190 Views)
by: ehsan_esl
on: 07/11/2012 | 09:55
that's all the point of giffgaff, there isn't any customer service. it's just community members who are helping each other, and giffgaff will payback to active members of community.
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Message 9 of 80 (93,175 Views)
by: adyb
on: 07/11/2012 | 09:56

so best of luck with that, Ive been waiting several days and atill heard nothing despite messaging , ask an agent (x3) and the twaddle they send telling you what you should spend your credit on

I'm wel P'd off with it and going back to a proper service provider Smiley Sad

Always judge a person by the way they treat someone who is of no use to them Smiley Indifferent
Message 10 of 80 (93,171 Views)