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Giffgaff market place return

Started by: alfie1023
On: 12/10/2018 | 17:26
Replies: 1
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by: alfie1023
on: 12/10/2018 | 17:26

Bought a phone from the giffgaff market place 4 months ago it is still under warranty and it has stopped working I need to send it back but I don’t know how to do that anyone help please ???

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by: shamrez8
on: 12/10/2018 | 17:26
Hi @alfie1023
if the phone has become faulty you can send it back to giffgaff for a repair by following the steps in this https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573 knowledge base link.

Also check out this https://community.giffgaff.com/t5/Using-giffgaff/Returns-and-Repairs-process/ta-p/10316825 link on the return process.
Get a free giffgaff Sim
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by: shamrez8
on: 12/10/2018 | 17:26
Hi @alfie1023
if the phone has become faulty you can send it back to giffgaff for a repair by following the steps in this https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573 knowledge base link.

Also check out this https://community.giffgaff.com/t5/Using-giffgaff/Returns-and-Repairs-process/ta-p/10316825 link on the return process.
Get a free giffgaff Sim
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