Knowledge Base
Community

Giffgaff singal

Started by: aneela_17
On: 21/01/2019 | 23:35
Replies: 3
Reply

by: aneela_17
on: 21/01/2019 | 23:35

Hi I purchased an iPhone XS Max it was working fine now it’s saying phone not allowed under the network settings can giffgaff unblock it so it works? I think the person who sold me the phone has blocked it Smiley Sad(((

 

Message 1 of 4
Highlighted
by: flaxvert
on: 21/01/2019 | 23:40 edited: 21/01/2019 | 23:41

How do I know if my phone is blacklisted

This article describes what blacklisting is and how to find out if your device is registered on the CEIR (Central Equipment Identity Register) blacklisting database.

Image and video hosting by TinyPic src="https://www.giffgaff.com/styleguide/images/banner/02b_550x80.png" width="550" height="80" alt="Get a free giffgaff Sim" >
Message 2 of 4
by: unftlaty
on: 21/01/2019 | 23:41
If the phone is locked to another network you will have to get it unlocked before using a Giffgaffs SIM with it.
Which network was it used on beforehand
Order a SIM to join Giffgaff and you'll get £5 extra credit when you activate with £10 or more.

https://www.giffgaff.com/orders/affiliate/unftlaty?ggSMS=app
Message 4 of 4