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Gigabag top up problem

Started by: billyknoxx
On: 23/02/2012 | 20:05
Replies: 21
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by: billyknoxx
on: 23/02/2012 | 20:05

Hi, so I goined giffgaff last week and got a £10 goodybag. A couple of days later I realised I needed a gigabag to tether my phone to my laptop, so I got a £5 gigabag...only to find that for some reason it apparantly wont go live until next month! I've asked an agent about the problem, but have had no response for 2 days, so.. Please help!! Have I done something wrong or what?

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by: thegamer158
on: 23/02/2012 | 20:06
Best Answer
Accepted by topic author billyknoxx
‎21-08-2015 01:01

You can't have two bags live at the same time. You will have to wait for the current one to finish before the gigabag goes live as there is no way to stop a goodybag early

KUDOS those who helped & 'ACCEPT AS SOLUTION' for those who answered your question Smiley Very Happy
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Message 2 of 22 (194 Views)
by: thegamer158
on: 23/02/2012 | 20:06
Best Answer
Accepted by topic author billyknoxx
‎21-08-2015 01:01

You can't have two bags live at the same time. You will have to wait for the current one to finish before the gigabag goes live as there is no way to stop a goodybag early

KUDOS those who helped & 'ACCEPT AS SOLUTION' for those who answered your question Smiley Very Happy
Get a free Giffgaff Sim
Message 2 of 22 (195 Views)
by: wman2
on: 23/02/2012 | 20:07
When you already have a live bag, buying another one will cause it to start after your current one ends, it says that when you buy it. You will have to wait for your current one to expire.
Message 3 of 22 (147 Views)
by: alant
on: 23/02/2012 | 20:07

billyknoxx wrote:

Hi, so I goined giffgaff last week and got a £10 goodybag. A couple of days later I realised I needed a gigabag to tether my phone to my laptop, so I got a £5 gigabag...only to find that for some reason it apparantly wont go live until next month! I've asked an agent about the problem, but have had no response for 2 days, so.. Please help!! Have I done something wrong or what?


It's not a problem... you can only have one goodybag activa at any one time. The current £10 one will last for a month and the £5 gigabag will kick in for the next month. You cannot have goodybag and gigabag at th esame time on the same SIM.

Get a free Giffgaff Sim
Message 4 of 22 (143 Views)
by: billyknoxx
on: 23/02/2012 | 20:07

Seriously? That's ridiculous! The option was to get a gigabag sim or add it to my phone for tethering, so surely they can't expect me to have a phone for tethering purposes only?

Message 5 of 22 (142 Views)
by: bluemoonbaz
on: 23/02/2012 | 20:08
thats cos you cant run 2 at the same time have to wait until one runs.out .or get another sim for your gigabag
For a Free 3 in 1 sim with Free £5 on activation Click this link 
Message 6 of 22 (141 Views)
by: tiptoeee96
on: 23/02/2012 | 20:08
You can't have a goodybag and gigabag active at the same time or your data allowances would get mixed up.

You need 2 sims if you want both active at the same time: 1 for goodybags, 1 for gigabags. You can only have 1 sim per account though, so you'd need another account.
Message 7 of 22 (140 Views)
by: hosaam123
on: 23/02/2012 | 20:08

You cant have to live bags at the same time.

Get a free giffgaff Sim
Message 8 of 22 (133 Views)
by: tiptoeee96
on: 23/02/2012 | 20:08
No, but some people use them in dongles and iPads - so they need a data only package.
Message 9 of 22 (132 Views)
by: billyknoxx
on: 23/02/2012 | 20:09

Is there anyway I can cancel the gigabag then, because I can't have no calling credit for a month once it goes live..

Message 10 of 22 (130 Views)