It's says no service on my phone, but i topped up and I topped up today for a reason so I could ring people today. Online on you website it says it has through, but nothing has happened.
@sanam0123 What did you buy £10 top up money OR £10 goodybag? Check here https://giffgaff.com/profile/payment-details#orders
Also, if you have just joined it takes a while for all services (calls /texts/data) to be up and running, doesn't happen at the same time