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Goody Bag
on: 15/03/2019 | 11:29
Credit is seperate to goodybags.
Please check your order history to see what happened. https://giffgaff.com/orders/history
Dial *100*7# to check your goodybag status.
Dial *100# to check your credit balance.
You need credit to dial or text any of the following
| Picture messages (MMS) to giffgaff and other mobiles (max 300KB) | 16p per MMS |
| Video calls to other mobiles | 50p per minute |
| Numbers starting 084, 087, 09, 118 The call cost will be our Access Charge plus the Service Charge of the company being called. More info | 25p per minute + Service Charge |
| Non-mobile 07 numbers, for detailed listing click here | 20p per minute 20p per text |
| Sending premium texts. More info | 10p to £1.50 per text |
| Receiving premium texts (price set by service provider). More info | Up to £10 per text |
| Calls to personal numbers starting 070 | 50p per minute |
| Calls to mobile shortcodes (as advised by service provider). | Free to £5 per minute |
on: 15/03/2019 | 11:38
hi @chris93675
Please check your dashboard: https://giffgaff.com/dashboard
- Your remaining goodybag allowances should be shown on the left
- Your ‘credit’ is on the right under ‘My balance’; this is separate from your goodybag
Goodybag minutes are only for standard UK mobiles and landlines. Have you tested that these still work?
Can you list the first 6 digits of a number you can't call?
Note that numbers such as 084x and other premium rate numbers are NOT included in your goodybag minutes. They are charged separately per minute from ‘airtime credit’, which you can purchase here (minimum £10): http://giffgaff.com/buy/topup
Or alternatively, if you want to save yourself some money, try searching for an alternative freephone number which would come out of your goodybag minutes so you don’t have to pay any extra: http://www.saynoto0870.com/search.php
Please check your dashboard: https://giffgaff.com/dashboard
- Your remaining goodybag allowances should be shown on the left
- Your ‘credit’ is on the right under ‘My balance’; this is separate from your goodybag
Goodybag minutes are only for standard UK mobiles and landlines. Have you tested that these still work?
Can you list the first 6 digits of a number you can't call?
Note that numbers such as 084x and other premium rate numbers are NOT included in your goodybag minutes. They are charged separately per minute from ‘airtime credit’, which you can purchase here (minimum £10): http://giffgaff.com/buy/topup
Or alternatively, if you want to save yourself some money, try searching for an alternative freephone number which would come out of your goodybag minutes so you don’t have to pay any extra: http://www.saynoto0870.com/search.php
