Re: Goodybag Purchase

Each goodybag/gigabag lasts for one calendar month - so if you buy one on the 4th, it will expire at 23.59 on the 3rd.
Please note: you can only have one activegoodybag/ gigabag at any one time. If you use all your allowance before your goodybag/gigabag expires, you can't have a new one starting straight away - but you can queue it to start as soon as the current one expires.
An active goodybag/gigabag cannot be cancelled or refunded.

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Message 12 of 16

by: gemmaedwards
on: 02/07/2014 | 18:17

no it will queue untill midnight of your exspiry date then kick in.

Message 13 of 16

by: m_morley
on: 02/07/2014 | 18:51

You can not retire, replace, pause or augment a bag so no

Message 14 of 16

by: susan230371
on: 02/07/2014 | 22:24

If you've got an active goodybag and you were to purchase new goodybag now, it would be queued up and wouldn't activate until your current goodybags as expired.

Message 15 of 16

Highlighted

by: shelts
on: 02/07/2014 | 22:35

if you buy a goodybag now it will start as soon as your existing goodybag expires

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Message 16 of 16