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Goodybag ran out, can't use credit...

Started by: earlharper
On: 16/09/2010 | 08:08
Replies: 2
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by: earlharper
on: 16/09/2010 | 08:08

Hi all,

 

A friend just used up all of her minutes on a £10 goodybag, she had £4.80 in her account but was not allowed to make calls using it....

 

Is this normal? If I were to run out of minutes on any of the goodybags, would I have to wait another month to be able to use my airtime or is this just a little glitch at the moment?

 

Thanks

 

Earl

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by: george6000
on: 16/09/2010 | 08:10
Best Answer
Accepted by topic author earlharper
‎21-08-2015 01:01
This is not normal this is a error with giffgaff's systems please contact a agent to get this resolved
If I helped click the star to the left.
Thanks,
George

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Message 2 of 3 (240 Views)
by: george6000
on: 16/09/2010 | 08:10
Best Answer
Accepted by topic author earlharper
‎21-08-2015 01:01
This is not normal this is a error with giffgaff's systems please contact a agent to get this resolved
If I helped click the star to the left.
Thanks,
George

Get a free Giffgaff Sim
Message 2 of 3 (241 Views)
Highlighted
by: earlharper
on: 16/09/2010 | 08:13

Thanks for that, I'll get her to do that later!

 

Glad it's not a policy, was getting a little suspicious that that was the thing that was going to be wrong...I'm yet to find anything else!!

 

Thanks again

 

Earl

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