Knowledge Base


Started by: nuttychick1
On: 13/03/2018 | 16:59
Replies: 4

by: nuttychick1
on: 13/03/2018 | 16:59

I need to talk to somebody from giffgaff

Message 1 of 5
by: danhamman
on: 13/03/2018 | 16:59

Speak to an agent for account issues:
Allow 24 hrs for a response.


Check for replies here:



Message 2 of 5
by: insaneyln
on: 13/03/2018 | 17:01

nuttychick1 wrote:

I need to talk to somebody from giffgaff

@nuttychick1; what issue/s are you facing? Unfortunately, Giffgaff does not have a dedicated customer service support helpline number; support is offered online through the Community.

Message 3 of 5
by: robertmahony
on: 13/03/2018 | 17:07

Sorry to say Giffgaff have not got a phone number to ring but your in the right place to ask the members for advice.

Or here is the link to speak to an agent about an account related problem.

Agents can take up to 24hr to reply but usually

they are quicker than that.

Message 4 of 5
by: dips18
on: 13/03/2018 | 17:19

Hey @nuttychick1 what is your issue? If you ask the question here first then you'l be directed in the right direction if no one on here can help you with your issue. 

As there's no customer service phone numbers on giffgaff im afraid. Everything is done online so you'l be able to speak to an agent but only via messages. 

But before trying to contact an agent and possibly saving your time and theirs see if anyone on the forum can help you. 

Get a free giffgaff Sim

Message 5 of 5