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Goodybags

Started by: hannahcxo92
On: 01/01/2014 | 11:33
Replies: 11
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by: hannahcxo92
on: 01/01/2014 | 11:33
I bought a Gigabag last month that has only occurred today it is only an internet goody bag and I would like a text goodybag out of my 10 pound air time credit can someone help me?
Message 1 of 12
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by: islandstifle
on: 01/01/2014 | 11:35
Do you have an active goodybag or gigabag right now? If the gigabag has already recurred you can't cancel it unfortunately.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 4 of 12
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by: kylie_ysyeng19
on: 01/01/2014 | 11:35

Hi there hannah, welcome to the giffgaff community. if your previous gigabag is already expired you can purchase a new goodybag of your liking to come LIVE straight away

 

You can head to http://giffgaff.com/buy and purchase a new goodybag with an allowance you require. Thats the beauty of giffgaff. No contracts....and you can change your goodybag anytime

Get a free giffgaff Sim
Message 2 of 12
by: endorphin
on: 01/01/2014 | 11:35

See here http://community.giffgaff.com/t5/Solve-your-questions/Can-I-buy-a-goodybag-gigabag-with-my-existing-...

this will queue your goodybag to start after your current gigabag expires

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 3 of 12
by: islandstifle
on: 01/01/2014 | 11:35
Do you have an active goodybag or gigabag right now? If the gigabag has already recurred you can't cancel it unfortunately.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 4 of 12
by: riiceball
on: 01/01/2014 | 11:35
If the goodybag is active you will have to wait till next month to get a new one.
For now you will have to use airtime credit to send text.
Get a free giffgaff Sim
Message 5 of 12
by: premierphotosuk
on: 01/01/2014 | 11:35 edited: 01/01/2014 | 11:37

@hannahcxo92 wrote:
I bought a Gigabag last month that has only occurred today it is only an internet goody bag and I would like a text goodybag out of my 10 pound air time credit can someone help me?

Hiya,

 

if the bag is live you must use credit only for now and wait till bag expires and the change it.

turn off recurring so you can then choose another bag.

On now in the photography board. Join in here Let's see and share some of your favourite animals. August challenge.

Message 6 of 12
by: hannahcxo92
on: 01/01/2014 | 11:36
The Gigabag is not expired it literally started this am but I have no texts or minutes just ten pound air time credit is there nothing I can do about this?
Message 7 of 12
by: thewww
on: 01/01/2014 | 11:36
Sorry if the new gigabag has started you will have to wait until next month be sure to cancel the recurring gigabag before then
Message 8 of 12
by: premierphotosuk
on: 01/01/2014 | 11:38

@hannahcxo92 wrote:
The Gigabag is not expired it literally started this am but I have no texts or minutes just ten pound air time credit is there nothing I can do about this?

Hi again see my Message here 6

On now in the photography board. Join in here Let's see and share some of your favourite animals. August challenge.

Message 10 of 12