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Goodybags

Started by: catchword
On: 12/02/2019 | 16:34
Replies: 7
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by: catchword
on: 12/02/2019 | 16:34

I have just purchsed a goodybag and intended it to be recurring and to pay monthly. I seem to have 

got into a mess. can you sort things ou fr me please

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by: danhamman
on: 12/02/2019 | 16:35

@catchword wrote:

I have just purchsed a goodybag and intended it to be recurring and to pay monthly. I seem to have 

got into a mess. can you sort things ou fr me please

Check it is recurring here:

https://giffgaff.com/profile/payment-details

 

Job done.

.:.
Message 2 of 8
by: danhamman
on: 12/02/2019 | 16:35

@catchword wrote:

I have just purchsed a goodybag and intended it to be recurring and to pay monthly. I seem to have 

got into a mess. can you sort things ou fr me please

Check it is recurring here:

https://giffgaff.com/profile/payment-details

 

Job done.

.:.
Message 2 of 8
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by: wildwolf17
on: 12/02/2019 | 16:36
Hi welcome to the help sector

U can set this up to recur in the dashboard section

https://giffgaff.com/profile/payment-details#goodybagsettings
Message 3 of 8
by: mangowalk
on: 12/02/2019 | 16:37
leave the payment method on line. Recur won't work if you delete the payment method!
Message 4 of 8
by: bladerunner929
on: 12/02/2019 | 16:41

if you download the app you may find it a little easier to view and manage your recurring goodybags @catchword 

Message 5 of 8
by: brighthulk
on: 12/02/2019 | 16:48
@catchword
You can check your payment details page here http://www.giffgaff.com/profile/payment-details to see if you have actual set it to recur.

If you haven't you can follow this https://community.giffgaff.com/t5/Using-giffgaff/Recurring-goodybags-guide/ta-p/4753858 knowledge base link to set one up.
Get a free giffgaff Sim
Message 6 of 8
by: catchword
on: 12/02/2019 | 16:54
Hi wildwolf17
Thank your your message, I have now discovered I did set up recur. Thank you for your help.

Message 7 of 8
by: catchword
on: 12/02/2019 | 16:58
Hi bladerunner929,
Thank you for your message, a very good suggestion.

Best regards
Message 8 of 8