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Goodybags

Started by: bradleysimp
On: 12/07/2019 | 01:38
Replies: 3
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by: bradleysimp
on: 12/07/2019 | 01:38

When does the cutoff for goodybag end as I'm at work and really need my phone but my goodybag has ran out x

Message 1 of 4
by: lmort57
on: 12/07/2019 | 01:39 edited: 12/07/2019 | 02:40

@bradleysimpwrote:

When does the cutoff for goodybag end as I'm at work and really need my phone but my goodybag has ran out x

If it's after 9pm and your goodybag is expiring tonight or has already expired then the system 'locks out' all goodybag purchases until after midnight. The only top-up option available is to buy airtime credit.

 

You need to use airtime credit for calls and texts at PAYG rates and data at the rate of 5p/MB until the end of the lockout period, when the existing goodybag expires.

 

Think about turning off your data until you have bought the new goodybag as this will be charged at PAYG rate after midnight when your current goodybag has expired. To avoid this situation, you can choose to 'recur' your goodybag and it will seamlessly be renewed between 9pm - midnight on the expiry day. To find out how to recur your goodybag click here.

 

Or remember to queue your next goodybag at least a day or two before your goodybag is due to expire. To find out how to queue a goodybag click here.

 

Members can now start their next GoodyBag early when they reach either 100mb, 100 texts or 100 minutes on their current GoodyBag allowance.

 

You should see a Start GoodyBag Early button here in your Dashboard

 

http://giffgaff.com/dashboard

 

But Please note that starting your queued GoodyBag early will remove any remaining allowance (data, texts, minutes) that you may have left on your active GoodyBag

 

To purchase a GoodyBag early:

1. Log in and go to My GiffGaff here http://giffgaff.com/dashboard
2. If you have less than 100MB, 100 texts or 100 minutes left in your GoodyBag, a message will appear under "My goodybags"
3. If you are recurring your GoodyBag, you can decide to recur your next GoodyBag right now,
4. If you have a queued GoodyBag, you can decide to start your queued GoodyBag right now,
5. If you have no recurring or queued GoodyBag, you can select a new GoodyBag to start right now.
6. When you purchase a GoodyBag early, it erases your current GoodyBag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new GoodyBag right now.
7. When you select a new GoodyBag or recur your GoodyBag early, the payment for the new GoodyBag is taken at this point, and a payment confirmation page is displayed.
8. Your new GoodyBagis active and is visible in http://giffgaff.com/dashboard

 

(If for what ever reason you can’t start your GoodyBag try here)

 

Starting A New Goodybag Early Form 

If my Answer has helped please Kudos and please Mark as Best Answer - many thanks!
Message 2 of 4
by: jaymailsays
on: 12/07/2019 | 03:12

@bradleysimp 

@bradleysimpwrote:

When does the cutoff for goodybag end as I'm at work and really need my phone but my goodybag has ran out x

From 9pm last night, it can last up to 8am. Try restarting your phone. Then dial *100#

Get a free giffgaff Sim
Message 3 of 4
by: jt_21
on: 12/07/2019 | 07:39

@bradleysimpwrote:

When does the cutoff for goodybag end as I'm at work and really need my phone but my goodybag has ran out x

 

Goodybags last ONE month, 


The day you first purchase a goodybag is your “goodybag initial purchase date” and it will expire at 23.59 the day before the corresponding day next month. If your goodybag initial purchase date is on a day not contained in the next month, your goodybag will expire on the closest possible day in that month and (if you have a recurring or queued goodybag) will start the next day. For example, if you purchase a goodybag on 31 January, it will run until 23.59 on 28 February and (if you have a recurring or queued goodybag) will start again on 1 March.
See T's and C's here
https://giffgaff.com/terms#Bundles

You may buy a goodybag and if you need another to start straight after it expires just buy another one and it will simply queue up, try to do this a few hours BEFORE midnight on a day a current goodybag is expiring. If your goodybag has ended now simply buy a new one here

https://giffgaff.com/buy

 

Hope this helps.

Message 4 of 4