Knowledge Base
Community

HELP

Started by: bearstedfayre40
On: 12/03/2018 | 13:51
Replies: 5
Reply

Go to best answer
by: bearstedfayre40
on: 12/03/2018 | 13:51

Is the a helpline numbe ri can chat with someone about my new phone?? I cannot find a number on the website.

 

Thanks

Message 1 of 6
1 BEST ANSWER

Accepted Solutions
Highlighted
by: insaneyln
on: 12/03/2018 | 13:55

bearstedfayre40 wrote:

Is the a helpline numbe ri can chat with someone about my new phone?? I cannot find a number on the website.

 

Thanks

@bearstedfayre40; Giffgaff does not have a dedicated customer service support helpline phone number; all support is offered online through the Community.

 

I hope this helps.

Message 5 of 6
by: giffgaffprepper
on: 12/03/2018 | 13:53
gg are ALL online, ask your question here first
Message 2 of 6
by: lynda1962
on: 12/03/2018 | 13:53

@bearstedfayre40, hi there,  giffgaff is all online only I'm afraid there is no number for you to call 📞. 

 

You can ask us members here on help and support anything phone 📱 related. 

 

What is the problem? 


Message 3 of 6
by: beebeer
on: 12/03/2018 | 13:54
Sorry there is no number, it's all done online. Either ask here or ask an agent here https://support2.giffgaff.com/app/ask/Phones/
Message 4 of 6
Highlighted
by: insaneyln
on: 12/03/2018 | 13:55

bearstedfayre40 wrote:

Is the a helpline numbe ri can chat with someone about my new phone?? I cannot find a number on the website.

 

Thanks

@bearstedfayre40; Giffgaff does not have a dedicated customer service support helpline phone number; all support is offered online through the Community.

 

I hope this helps.

Message 5 of 6
by: bearstedfayre40
on: 12/03/2018 | 14:02
ok thanks, my loan has been agreed and now what do i do.?? the link from the e-mail just takes me to the home page. I have setup with paypal for payments
Message 6 of 6