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Hello GiffGaff, community, just a question.

Started by: badici
On: 02/10/2012 | 19:05
Replies: 19
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by: badici
on: 02/10/2012 | 19:05

My Goodybag minutes have expired, so I was wondering if I could possibly cancel my current goodybag, and then buy another goodybag so I can (renew) the minutes or renew the goodybag Smiley Happy

 

Thanks everyone (:

Message 1 of 20
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by: alexc33
on: 02/10/2012 | 19:06

Goodybags do not expire once you have used all the minutes,they last one calendar month from the day of purchase. You can only have one active goodybag at a time so can not top it up with another goodybag for extra minutes. You would have to use credit on PAYG for additional minutes until the active goodybag expires then you can buy a new one.
Any remaining minutes on a goodybag when it expires go with it, they do not carry over.

Message 8 of 20
by: gladiator33
on: 02/10/2012 | 19:05
No sorry it is not possible you have to wait until it expiresSmiley Sad


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Message 2 of 20
by: jumbo4
on: 02/10/2012 | 19:05

sorry you will have to wait till current one expires,

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Message 3 of 20
by: pad3
on: 02/10/2012 | 19:05
sorry that's not possible
Message 4 of 20
by: michelle7795
on: 02/10/2012 | 19:06

u need to wait til old date expires b4 new bag allowed

Message 5 of 20
by: mickf
on: 02/10/2012 | 19:06

Sorry but you have to wait until the goodybag has run for a month.

Message 6 of 20
by: dalan
on: 02/10/2012 | 19:06
No. Sorry. You have to wait for your current gb to expire before you can buy a new one. Buy a bigger one next time.
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Message 7 of 20
by: alexc33
on: 02/10/2012 | 19:06

Goodybags do not expire once you have used all the minutes,they last one calendar month from the day of purchase. You can only have one active goodybag at a time so can not top it up with another goodybag for extra minutes. You would have to use credit on PAYG for additional minutes until the active goodybag expires then you can buy a new one.
Any remaining minutes on a goodybag when it expires go with it, they do not carry over.

Message 8 of 20
by: nosh
on: 02/10/2012 | 19:09
nope sorry u have wait till ur current one expires
Message 9 of 20
by: dugblare
on: 02/10/2012 | 19:10

Sorry, No

A goodybag has to run its full term(30 days) regardless of useage

Message 10 of 20