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Started by: mc33642
On: 17/02/2019 | 14:44
Replies: 11
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by: mc33642
on: 17/02/2019 | 14:44

What can I do once my balance is used up and I don't have money to top up so I can talk to my family on the internet. Melinda

Message 1 of 12
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by: figment_uk
on: 17/02/2019 | 14:50

@mc33642

 

 

You get free calls and texts to other giffgaff numbers for 93 days from the date of your most recent topup / goodybag purchase where a card, paypal or voucher was used to pay.

 

giffgaff is a PAYG network, so you have to pay before you can use its services.   If you've run out of credit and goodybag allowances you will not be able to use your SIM again until you topup or buy another goodybag.

 

Apart from borrowing money to tide you over, your options are limited to using wifi.

 

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 5 of 12
by: he22ie
on: 17/02/2019 | 14:46

You can if you have data left or access to WiFi 

Message 2 of 12
by: bilal86440
on: 17/02/2019 | 14:46
@mc33642
If you have sufficient data or a active WiFi connection and if you and the receiver both have smart phones e.g iPhone, Android, You can utilise the Mobile data/WiFi and use Apps such as WhatsApp, Skyp, Viber etc for messaging, Calls and Video.
Get a free giffgaff Sim
Message 3 of 12
by: tired16
on: 17/02/2019 | 14:49

Hi @mc33642

 

If you have any data usage from a goodybag left, you can do as  @bilal86440 and @he22ie suggested.

 

If not, you can pop into a variety of local places and connet to the free WiFi there! Smiley Wink Places that offer WiFi include Asda. Smiley Happy

Get a free giffgaff Sim


Please remember to select a "Best answer" and give "Kudos" to those that have helped you. Smiley Happy
Message 4 of 12
by: figment_uk
on: 17/02/2019 | 14:50

@mc33642

 

 

You get free calls and texts to other giffgaff numbers for 93 days from the date of your most recent topup / goodybag purchase where a card, paypal or voucher was used to pay.

 

giffgaff is a PAYG network, so you have to pay before you can use its services.   If you've run out of credit and goodybag allowances you will not be able to use your SIM again until you topup or buy another goodybag.

 

Apart from borrowing money to tide you over, your options are limited to using wifi.

 

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 5 of 12
by: _buz_
on: 17/02/2019 | 14:52 edited: 17/02/2019 | 14:55

Hello @mc33642

 

Are you using airtime balance credit or a goodybag from here: https://giffgaff.com/sim-only-plans - may I ask?

 

If you have £7.50 or more airtime balance credit left you could probably purchase a goodybag or two which suits your needs. Smiley Happy It's up to you really. Hopefully I've given you some advice and helped you out in this situation. Smiley Happy

Message 6 of 12
by: mc33642
on: 17/02/2019 | 14:58
I'm using my airtime balance the now but when that goes I can't get on the internet
Message 7 of 12
by: mc33642
on: 17/02/2019 | 14:59
How can I buy a goodybag when I don't have money to top up
Message 8 of 12
by: _buz_
on: 17/02/2019 | 15:09

@mc33642

 

How much airtime balance credit do you have left? If it is 7.50 or above you'll have maybe enough to get you by for the next month or so. Instead of topping up your airtime balance credit in the future - look at one of the goodybags and purchase it. Depends on what you really need. Goodybags £10 and above have unlimited calls and texts as standard, so they're going to be way better value than just topping up and using airtime balance credit. It's down to personal preference if you ask me and what you actually need.

Message 9 of 12
by: mc33642
on: 17/02/2019 | 15:12
£2.02 that's my airtime balance
Message 10 of 12