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Help please..

Started by: _abeda_
On: 04/02/2014 | 21:40
Replies: 16
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by: _abeda_
on: 04/02/2014 | 21:40
I want to change my number but keep the sim. Is that possible? I'm going to stay on giffgaff though. Is there a way to do this or I have to get a new sim? Any help would be nice thank you.
Message 1 of 17
by: miaoxian1
on: 04/02/2014 | 21:40
Hi. Contact the agents to change your number for you
Get a free giffgaff Sim
Message 2 of 17
by: lnb1996
on: 04/02/2014 | 21:41

Yes, you can do that.

http://community.giffgaff.com/t5/Solve-your-questions/Can-I-change-my-Mobile-Number/ta-p/3488137

Please don't forget to Kudo if my post is helpful or mark as Best Answer if appropriate, thanks.
To get a free sim with £5 credit, click on the link below or if it's more urgent, send me a PM.
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Message 3 of 17
by: brandonmehmet
on: 04/02/2014 | 21:42

yes, you can do this. Ask an agent or find the "sim swap" option within giff gaff. Asking an agent should be a quick reply!

Message 5 of 17
by: sam_312
on: 04/02/2014 | 21:44

@_abeda_ wrote:
I want to change my number but keep the sim. Is that possible? I'm going to stay on giffgaff though. Is there a way to do this or I have to get a new sim? Any help would be nice thank you.

either activate a brand new sim from within your account, or ask an agent to change the number for you

 

either way, you will have to top your account up by at least £10 - £ 0 to activate a new sim, or £10 to activate the new number if you ask the agent to change the number for you

 

hope this helps

Message 6 of 17
by: allsaints
on: 04/02/2014 | 21:44

maybe ask a agent

Message 7 of 17
by: mathew40
on: 04/02/2014 | 21:46
Hi there and thanks for visiting the community.

If you would like to change your current giffgaff phone number,then,YES that CAN be done. simply,visit or click onto the link below and contact a giffgaff agent.

http://giffgaff.com/support/ask/call_barring

1) Select incoming calls.

2) Select "yes" onto the option,(do you wish to have your number changed).

Once you have your NEW phone number,you will be required to ACTIVATE your NEW number,with a minimum top up of £10 or over.

Any remaining goodybag/gigabag and credit,will still REMAIN, and ONLY your number will change.

A reply from a giffgaff agent,may take up to 24 hrs,during busy periods,so be a little patient if you can.

Please also,click onto the link below to take a look at a great guide on,how to change your number.
Happy now,thought soSmiley Very Happy.

http://community.giffgaff.com/t5/Solve-your-questions/Can-I-change-my-Mobile-Number/ta-p/3488137
Get a free giffgaff Sim
Message 8 of 17
by: kevgaxx
on: 04/02/2014 | 21:48
If you want to change your giffgaff number then you can do (without changing your SIM ). It will be a new random number.

Please be aware that you have to top up your credit by £10 or more to do so ( this is added to your credit balance - it is not a charge ).
It can take several working days.
All other details will be unchanged (credit, goodybags etc).

Full guidance is found in this article from the Knowledge Base -
http://bit.ly/kbggchange

The agents will contact you with details of how to proceed. Remember you'll need to top up when ready.
Message 9 of 17
by: reddevils2012
on: 04/02/2014 | 21:49
Thers no need to change your sim just contact a agent on this link and request a number change
http://giffgaff.com/support/ask
Get a free giffgaff Sim
Message 10 of 17