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Help regarding goodybag minutes

Started by: iqbal1984
On: 04/01/2013 | 19:06
Replies: 14
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by: iqbal1984
on: 04/01/2013 | 19:06

Hi I bought a goodybag today as my current goodybag still have few days to finish but my minutes are finished so i bought a new goodybag today but it says minutes will be available to use from 18jan to 17 feb as my current goodbag will finish on 17th jan

how can i use those minutes now i paid the money because i want minutes now not later in jan could u tell me a way to transfer minutes to now i dnt care how long is that valid for thanks for the help 

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by: no51get
on: 04/01/2013 | 19:06

Sorry you will have to wait til the new goodybag activates

Message 2 of 15
by: no51get
on: 04/01/2013 | 19:06

Sorry you will have to wait til the new goodybag activates

Message 2 of 15
by: bengalknights
on: 04/01/2013 | 19:07
Unfortunately it's like a contract allowance once used you have to use credit till new one starts
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Message 3 of 15
by: johnferrari
on: 04/01/2013 | 19:07
You can only have 1 goody bag at a time sorry
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Message 4 of 15
by: bunnylations
on: 04/01/2013 | 19:07

You can't do that I'm afraid, all goodybags last one month, whether or not you ise up your allowances. To get more calls you'll have to top up with credit and use that at PAYG rates.

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Message 5 of 15
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by: mrcheerful
on: 04/01/2013 | 19:07
Only 1 active goodybag allowed at any given time. You will have to wait until your current bag fully expires before you can use the new one. Until then you will be on pay as you go rates.


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Message 6 of 15
by: agmeee
on: 04/01/2013 | 19:07
Hi,

When you buy goodybags they last 1 month, regardless of when you buy another. If you buy one while the other is still active, it will begin when the current one ends. Sorry about that - why not buy one with more minutes next time? For now you'll have to use credit to call people Smiley Happy
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Message 7 of 15
by: munwar31965
on: 04/01/2013 | 19:08
You have to let the goodybag to run its course. Just put some credit in and you will be charged at 10p per minute until your current bag expires.
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Message 8 of 15
by: mickf
on: 04/01/2013 | 19:08

You will have to use credit for any calls until your new goodybag starts.

Message 9 of 15
by: nerakb
on: 04/01/2013 | 19:11

You'll have to top up your airtime credit and use PAYG rates until your current goodybag expires.You're not able to cancel an active goodybag or have two goodybags running at the same time.

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Message 10 of 15