Help with minutes missing from my goodybag

[#1]

Ok I'll give the agent a little longer time to reply
Thanks :-)

[#2]

You will need to wait to see what the agents reply says, they can take up to 24 hours to reply though.

[#3]

Hi mate
No I don't ring any other giffgaff numbers of my phone. :-)

[#4]

Yeah I'll wait and see what the agent says then it's been nearly 23 hours but I'll wait a bit longer and see what they say

[#5]

Contact the agents again if necessary they're the only people who can shed light on your usage

[#6 · Accepted solution]

Hi dice ,
As it's been nearly 24 hours I was wondering if you have already found where the replies are , as sometimes it's not to clear finding them

Once you have login to you dashboard page ,click on help ~ self service ~ agents messages

Or you can just click on the direct link here

https://giffgaff.com/support/questions

[#7]

Contact agent
http://giff.ly/agentsgballowance

[#8]

after 60 min they are no longer free and mins.

[#9]

Yes you were right
Thanks very much for dissing out where my response was great answer and help

[#10]

Yes you were right thanks for dissing it out and thanks for your help :-)