Knowledge Base

Help with unlocking my sim

Started by: maureen0303
On: 01/04/2018 | 21:09
Replies: 2

by: maureen0303
on: 01/04/2018 | 21:09

I’ve managed to block/lock my sim I have my puk code is there anyway I can enter online as the phone won’t let me it’s only a cheap phone it was all working fine until I tried to put a lock on it I’ve ended up doing more damage than good help would be appreciated thanks 

Message 1 of 3
by: sneaky007
on: 01/04/2018 | 21:10
Hi @maureen0303

You will need a new PUK CODE code if you entered your SIM PIN code incorrectly 3 times and your phone is locked. You can request for a PUK Code here

Note: if your type your PUK code incorrectly, you will need a PUK2 code to unblock your SIM. You can ask for the PUK2 code
Message 2 of 3
by: maureen0303
on: 01/04/2018 | 21:12
IS There a way I can enter it online to unlock the sim as the phone won’t let me do anything with it
Message 3 of 3