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Hi, I ordered a SIM with a £7.50 goody bag, not paid for yet, then discovered you sell handsets! I then purchased a phone which required me to buy a goody bag. What should I do about the first SIM I ordered? Thanks.

Started by: hanna81865
On: 20/08/2018 | 19:29
Replies: 2
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by: hanna81865
on: 20/08/2018 | 19:29
Have ordered two sims, as I ordered a sim only, then realised I could buy a handset, which had to be purchased with a SIM. What do I do about the first SIM I don’t want?
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by: greenfrogman
on: 20/08/2018 | 19:57 edited: 20/08/2018 | 19:59

@hanna81865

Make sure you are logged in with your current giffgaff account when your purchasing the phone,, your current goodybag that you have will continue as is

 

If you currently have not topped up or purchased a goodybag on the other SIM card just ignore it when you get it or keep it for later on as a spare sim and purchase a phone 

Please mark the correct answer so users can find them later on

Message 2 of 3
Highlighted
by: greenfrogman
on: 20/08/2018 | 19:57 edited: 20/08/2018 | 19:59

@hanna81865

Make sure you are logged in with your current giffgaff account when your purchasing the phone,, your current goodybag that you have will continue as is

 

If you currently have not topped up or purchased a goodybag on the other SIM card just ignore it when you get it or keep it for later on as a spare sim and purchase a phone 

Please mark the correct answer so users can find them later on

Message 2 of 3