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Hi I want to start my new bundle today not when my current one ends i already brought new bundle

Started by: deanrm
On: 07/07/2016 | 14:31
Replies: 10
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by: deanrm
on: 07/07/2016 | 14:31
Hi I paid for a bundle I want to start from today but my current one is still running how can I change this?
Message 1 of 11
by: leagrave
on: 07/07/2016 | 14:31
If you have less than 5 minutes or 5MB left in your goodybag, a message will appear under "My goodybags" https://giffgaff.com/dashboard
• If you are recurring your goodybag, you can decide to recur your next goodybag right now,
• If you have a queued goodybag, you can decide to start your queued goodybag right now,
• If you have no recurring or queued goodybag, you can select a new goodybag to start right now.
• When you purchase a goodybag early, it erases your current goodybag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new goodybag right now.
• When you select a new goodybag or recur your goodybag early, the payment for the new goodybag is taken at this point, and a payment confirmation page is displayed.
• Your new goodybag will then be active and is visible here https://giffgaff.com/dashboard
Message 2 of 11
Highlighted
by: solid247
on: 07/07/2016 | 14:32
you have to run down your call time to 5 mins before u can do this or 5mb o data
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Message 3 of 11
by: lynda1962
on: 07/07/2016 | 14:32
@dearm, hi there, you can start another goodybag early if you have less than 5 mins of calls and 5 mb of data left go to your dashboard and you will see under your goodybag it will tell you if you can start another goodybag early.
 http://giffgaff.com/dashboard
When you start another goodybag early you will lose any remaining allowance in your last bag.




Message 4 of 11
by: saul_goodman
on: 07/07/2016 | 14:32
Hi @deanrm

To start a goodybag bundle early you will need to have less than 5 minutes or 5MB left on your current live goodybag bundle. When a goodybag is started early it will replace the current one so any active allowances will be lost and replaced with the new bundle.

To start a goodybag/gigabag early follow the steps below or alliteratively follow this video tutorial https://www.youtube.com/watch?v=aXOph2WF9Jo

1.Log in and go to http://giffgaff.com/dashboard
2.If you have less than 5 minutes or 5MB left in your goodybag, a message will appear under "My goodybags"
3.If you are recurring your goodybag, you can decide to recur your next goodybag right now,
4.If you have a queued goodybag, you can decide to start your queued goodybag right now,
5.If you have no recurring or queued goodybag, you can select a new goodybag to start right now.
6.Again note when you purchase a goodybag early, it erases your current goodybag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new goodybag right now.
7.When you select a new goodybag or recur your goodybag early, the payment for the new goodybag is taken at this point, and a payment confirmation page is displayed.
8.Your new goodybag is active and is visible in http://giffgaff.com/dashboard
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Message 5 of 11
by: giffygaffer01
on: 07/07/2016 | 14:32
@deanrm

Of course, you can start the new bundle early but only when the minutes/data on your current one get to 5 / 5 MB respectively.

Full details about that is here https://community.giffgaff.com/t5/Announcements/Introducing-Early-Re-purchase-on-Goodybags-and-Gigab...

Cheers!
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Message 6 of 11
by: deanrm
on: 07/07/2016 | 14:34
Yeah I brought the wrong goody bag and I have already paid for the new one and it dosnt start until the 8th of Aug can I start it from today instead
Message 7 of 11
by: bigjohnhall
on: 07/07/2016 | 14:36
Hi, login to your dashboard and click on the button that appears when you have less than 5 minutes or 5mb of data left
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Message 8 of 11
by: richybhoy36
on: 07/07/2016 | 14:38

Hi if your current goodybg has 5 mins or less o 5mb of data or less then you may start a goodybag early ! Go to your dashboard and it gives you the option to start your goodybag now ! Select it and then it should go acctive within 30 mins ! You will loose any remainig allowance that you had on the old goodybag ! 

Message 9 of 11
by: tahmid_786
on: 07/07/2016 | 14:42
Welcome to the community!

Once you have less than 5mb or 5 minutes left in your current goodybag, you'll have the option to start a new goodybag early. To do that you'll have to;

•Log in and go to My giffgaff https://giffgaff.com/dashboard

•If you have less than 5 minutes or 5MB left in your goodybag, a message will appear under "My goodybags"

•If you are recurring your goodybag, you can decide to recur your next goodybag right now,
•If you have a queued goodybag, you can decide to start your queued goodybag right now,
•If you have no recurring or queued goodybag, you can select a new goodybag to start right now.

•When you purchase a goodybag early, it erases your current goodybag and you will lose any remaining allowance, so you'll get asked to confirm whether you're really sure you want to start a new goodybag right now.

•When you select a new goodybag or recur your goodybag early, the payment for the new goodybag is taken at this point, and a payment confirmation page is displayed.
•Your new goodybag is active and is visible in My giffgaff. https://giffgaff.com/dashboard

For more information, please have a look at this guide (it includes a quick video demonstration) https://community.giffgaff.com/t5/Using-giffgaff/I-don-t-have-any-data-or-minutes-left-what-can-I-do...

Hope this helps!
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Message 10 of 11