the phone stole the phone and I do not know who to contact
Hi there - you can report your phone/sim as stolen using the link below. Giff gaf will then send you out a replacment sim card.
I do not want the card I want a phone because I do not have a phone and I know if I'm still paying for the phone
Hi @ioanacoscodaru Unfortunaly phone warranty on giffgaff doesn’t cover for lost/stolen unless you got a third party insurance that covered you for that. Sorry.
See phone warranty terms here