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Hi all. How can I change the settings on iPhone 5s to use mobile internet while in Bulgaria?

Started by: twinmum09
On: 08/08/2016 | 09:39
Replies: 8

by: twinmum09
on: 08/08/2016 | 09:39
I only found an option to reset the settings for network. I am not sure if I should do this if I want to have automatic network selection.
Message 1 of 9
by: lynda1962
on: 08/08/2016 | 09:46
@twinmum09, hi there, you don't need to change your settings as giffgaff sims will work abroad, you will need airtime credit to use phone 📱 abroad and your phone will connect automatically to the local network, goodybags only work in the uk, use free wifi wherever possible to save you money.

Message 2 of 9
by: bigjohnhall
on: 08/08/2016 | 09:53
Hi, you foot need to change the settings as your still using giffgaff internet its just that your roaming on another network
Get a free giffgaff Sim
Message 3 of 9
by: gnsmith
on: 08/08/2016 | 10:00

There should be no need to change any settings to use your phone in Bulgaria, but you may be prevented from using mobile internet if you don't have any airtime credit to cover the cost. See the cost table below covering roaming in Bulgaria:


 With a goodybag
Without a goodybag
Dialing within the EU and select countries*4p per minute15p per minute
Receiving calls within the EU**0.5p per minute0.5p per minute
Sending texts1.5p per
5p per
Receiving textsFreeFree
Data roaming***4p per MB5p per MB
Calls to voicemail4p per minute15p per minute
Picture messages (MMS) to a UK mobile16p per MMS16p per MMS
Picture messages (MMS) to any other mobile24p per MMS

24p per MMS


Also, you'll be able to use the following networks in Bulgaria: M-Tel, Telenor, or Vivacom. Only Telenor allows you to use 4G data, the others 3G only. Hope this helps!

Message 4 of 9
by: giffygaffer01
on: 08/08/2016 | 10:07

The touched should be left untouched, the phone will automatically connect and access data in Bulgaria.

Just ensure your data roaming and mobile data is enabled under Settings.

You'll also need a lot of credit to use the data there as the goodybag doesn't work abroad.

Check the charges here
Please mark a best answer, if your questions have been answered, helps others Smiley Wink

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Message 5 of 9
by: twinmum09
on: 08/08/2016 | 11:10
I have air credit and I am using Vivacom. Still no internet.....
Message 6 of 9
by: freedmaniac
on: 08/08/2016 | 11:13

But have you checked that mobile data and also data roaming are switched on in Settings as advised?

Message 7 of 9
by: twinmum09
on: 08/08/2016 | 11:14
Thank you. I will have a try again. May by have to change the option to 3G as it is now on 4G
Message 8 of 9
by: twinmum09
on: 08/08/2016 | 13:22
Just picked manually another operator - Mtel and it worked. Thank you for all your help!
Message 9 of 9