Knowledge Base


Started by: kochaijan
On: 15/05/2019 | 23:33
Replies: 3

by: kochaijan
on: 15/05/2019 | 23:33

Can u send my pac code 

Message 1 of 4
by: smiler121786
on: 15/05/2019 | 23:34
If you are leaving giffgaff and wish to take your number to another service provider, you will need to request a PAC (Porting Authorisation Code) from giffgaff in order to give it to your new provider.

Once issued, the PAC is valid for 30 days (after which it expires).

Once you transfer your number out you will permanently lose any remaining giffgaff airtime credit, goodybag and payback points you've accumulated.

There are two ways to get your PAC code,

1) Online here

2) Dial 43431 and follow the instructions

Once you've requested your PAC it will sent to you along with its expiry date by SMS within minutes. To see your PAC instantly, go to your My giffgaff dashboard here and look under your mobile number.

Finally, to avoid any future charges e.g recurring goodybag and/or auto top up please remove any saved debit/credit card or Paypal details under your payment details page here
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Message 2 of 4
by: muddycalhoun
on: 15/05/2019 | 23:43
@kochaijan Hi, you can dial 43431 and you will get a text with your Pac code that will be good for 30 days
Message 3 of 4
by: clikasarus
on: 15/05/2019 | 23:47

@kochaijan  Hi welcome to giffgaff and the community


sorry to see you go giffgaff isn’t for everyone


you can request your Pac Code here ⬇️


Pac Code Request




dial 43431 to request the code

once you have your code it will last for 30 days


but please be aware once you move you will loose any credit and payback you may of accumulated you can donate it to charity if you wish here ⬇️


Justgiving Page


(The account will stay open for administration purposes only )


also you may want to turn of any recurring and auto payments here  ⬇️before you go


Payment Details


hope this has been helpful for you 👍🏻


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Message 4 of 4