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Hi
on: 15/05/2019 | 23:34
@kochaijan
If you are leaving giffgaff and wish to take your number to another service provider, you will need to request a PAC (Porting Authorisation Code) from giffgaff in order to give it to your new provider.
Once issued, the PAC is valid for 30 days (after which it expires).
Once you transfer your number out you will permanently lose any remaining giffgaff airtime credit, goodybag and payback points you've accumulated.
There are two ways to get your PAC code,
1) Online here http://giffgaff.com/help/pac-code-request
2) Dial 43431 and follow the instructions
Once you've requested your PAC it will sent to you along with its expiry date by SMS within minutes. To see your PAC instantly, go to your My giffgaff dashboard here http://www.giffgaff.com/dashboard and look under your mobile number.
Finally, to avoid any future charges e.g recurring goodybag and/or auto top up please remove any saved debit/credit card or Paypal details under your payment details page here https://giffgaff.com/profile/payment-details
If you are leaving giffgaff and wish to take your number to another service provider, you will need to request a PAC (Porting Authorisation Code) from giffgaff in order to give it to your new provider.
Once issued, the PAC is valid for 30 days (after which it expires).
Once you transfer your number out you will permanently lose any remaining giffgaff airtime credit, goodybag and payback points you've accumulated.
There are two ways to get your PAC code,
1) Online here http://giffgaff.com/help/pac-code-request
2) Dial 43431 and follow the instructions
Once you've requested your PAC it will sent to you along with its expiry date by SMS within minutes. To see your PAC instantly, go to your My giffgaff dashboard here http://www.giffgaff.com/dashboard and look under your mobile number.
Finally, to avoid any future charges e.g recurring goodybag and/or auto top up please remove any saved debit/credit card or Paypal details under your payment details page here https://giffgaff.com/profile/payment-details
on: 15/05/2019 | 23:47
@kochaijan Hi welcome to giffgaff and the community
sorry to see you go giffgaff isn’t for everyone
you can request your Pac Code here ⬇️
or
dial 43431 to request the code
once you have your code it will last for 30 days
but please be aware once you move you will loose any credit and payback you may of accumulated you can donate it to charity if you wish here ⬇️
(The account will stay open for administration purposes only )
also you may want to turn of any recurring and auto payments here ⬇️before you go
hope this has been helpful for you 👍🏻