Knowledge Base

How are phones delivered?

Started by: alisonwiddup
On: 07/12/2018 | 16:49
Replies: 4

by: alisonwiddup
on: 07/12/2018 | 16:49
If I order tonight before 10, the website says delivery tomorrow. Is that after or before a particular time? Which couriers are used and is it possible to pass messages to couriers? TIA
Message 3 of 5
by: danhamman
on: 07/12/2018 | 11:00

@alisonwiddup wrote:

Just wanting to know how the delivery works. It says next day if you order by 10pm.... Is that next day before or after a certain time? What couriers are used? Is there an option for giving special instructions? TIA

UK Mail.


Order before 10pm for next working-day delivery (ie. Monday is next date)


No special instructions. You'd be given a time window.

Message 1 of 5
by: blade50007
on: 07/12/2018 | 11:01
hi there deliverys are next working day if you ordered before 10pm and a text will be sent by uk mail giving you a time slot of delivery
Message 2 of 5
by: endorphin
on: 07/12/2018 | 17:32

Hi @alisonwiddup delivery is actually next working day so phones ordered between now and 7PM on Sunday will be delivered on Monday.


giffgaff uses DHL/UK Mail. Although you can contact them they're only allowed to deliver the phone to your UK billing address.

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 4 of 5
by: alisonwiddup
on: 07/12/2018 | 17:53
Thank you. We have funny access here. DHL walks as he worries his van is too big and UK Mail have never let us down. Hermes depends on the driver (one repeatedly claims access problems until he is pressed to deliver, the other chap just brings parcels.)
Message 5 of 5