im already used my goody bag I've got 20£ and my next one will be in 24 days can I get some more gb right now ? Anyway I thought my pack will be 20 gb but is showing me only 9 which is it not enough and I can not really understand that. So my question is can I get some more goodybag or change my plan instantly ?
If you have less than 50 minutes or 50MB left on your active goodybag then it is possible to activate your queued goodybag straight away rather than having to wait for your current goodybag to expire. If you have an active £25 "Always On" goodybag, this action is available after you've used the first 20GB data at full speed.
However, you can cancel your next goodybag and purchase a different one with more data.
To cancel your queued goodybag from the next day after your purchase and 24 hours before the expiry of your active goodybag then go to your giffgaff payment settings page. Then under Next goodybag, you will be able to see a button with Cancel next goodybag, this will allow you to cancel your queued goodybag.
The payment will be paid back to original payment method for queued goodybag