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How can I put credit on a friends phone with my balance on my account plz advise me

Started by: jmcloughlin30
On: 12/07/2019 | 05:39
Replies: 9
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by: jmcloughlin30
on: 12/07/2019 | 05:39

£10

Message 1 of 10
1 BEST ANSWER

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by: persco
on: 12/07/2019 | 05:52

@jmcloughlin30wrote:

£10

Hi @jmcloughlin30 Unfortunately giffgaff don’t allow balance or goodybag transfer between two giffgaff accounts. 

 

You can topup for them though. You can do this through this link: https://giffgaff.com/topup/altruistic

 
Or
 
You can top up another number with a voucher by 
  • Dialing 43430
  • At the main menu Press 1 to Top-up
  • Press 2 to Top-up a friend’s number
  • Enter your friend’s 11 digit giffgaff phone number starting with 07
  • Enter the 16 digit voucher code and submit
  • This will deposit the Top-up to the specified number. Your friend must Login if they want to purchase a goodybag
Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
Message 2 of 10
by: persco
on: 12/07/2019 | 05:52

@jmcloughlin30wrote:

£10

Hi @jmcloughlin30 Unfortunately giffgaff don’t allow balance or goodybag transfer between two giffgaff accounts. 

 

You can topup for them though. You can do this through this link: https://giffgaff.com/topup/altruistic

 
Or
 
You can top up another number with a voucher by 
  • Dialing 43430
  • At the main menu Press 1 to Top-up
  • Press 2 to Top-up a friend’s number
  • Enter your friend’s 11 digit giffgaff phone number starting with 07
  • Enter the 16 digit voucher code and submit
  • This will deposit the Top-up to the specified number. Your friend must Login if they want to purchase a goodybag
Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
Message 2 of 10
by: figment_uk
on: 12/07/2019 | 05:53

@jmcloughlin30

 

You can't give your credit to another account. It is for the exclusive use by your own number.

 

You can add credit (not goodybags) to another account using a card, paypal or voucher. 

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.

Message 3 of 10
by: marlena31058
on: 12/07/2019 | 06:03
Hello, I have been picked up for giffgaff 3 times and I am using one option and I am asking for a refund of the costs collected
Message 4 of 10
by: persco
on: 12/07/2019 | 06:07

@marlena31058wrote:

Hello, I have been picked up for giffgaff 3 times and I am using one option and I am asking for a refund of the costs collected

Hi @marlena31058 Not quite sure I understand fully what your issue is but refunds are dealt with by the giffgaff agents and since your issue is likely account related, get the agents to investigate and take it from there using

 

 
They will respond within 24hrs.
 
Check for reply from agents using link below

 

Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
Message 5 of 10
by: andrewbergstrom
on: 12/07/2019 | 06:15
Good Morning @ jmcloughlin30

Sorry but its not possible to use your airtime credit to top up another persons phone.
Message 6 of 10
by: z201205
on: 12/07/2019 | 06:49
I believe there's a labs idea to allow this. Unfortunately I cannot find it. If you do, please post a link to it here and vote for it.
Message 7 of 10
by: robertmahony
on: 12/07/2019 | 07:00

Sorry to say you can't do that.

Message 8 of 10
by: clikasarus
on: 12/07/2019 | 08:00

@jmcloughlin30  Hi welcome to giffgaff and the community

 

You can’t unfortunately but 

You can top up another giffgaff members number try here ⬇️

 

Another Giffgaff Number

 

Then they will have to purchase their own goodybag

 

I hope this helps

Get a free giffgaff Sim
Message 9 of 10
by: lynnie_
on: 12/07/2019 | 09:43
you cant use your airtime credit to do that.. you can use a card to top up another account though.
Message 10 of 10