Knowledge Base

How can i have missed call if ma phone is switchet

Started by: fuoco
On: 22/06/2014 | 17:34
Replies: 11

by: fuoco
on: 22/06/2014 | 17:34
How can i have a missed call ehen my phone is switched
Message 1 of 12
by: sk8tes
on: 22/06/2014 | 17:37
It's possible you may not of heard your phone ringing

Do you have ring tone sound enabled
Get a free giffgaff Sim
Message 2 of 12
by: espuelita
on: 22/06/2014 | 17:37

Do you mean when the handset is switched on?


Check your volume settings in case the phone is set to silent, or you have a call divert in place etc.

Get a free giffgaff Sim
...please give Kudos if I have helped (click the blue button at the bottom right of this post) or click my answer if you think it's the Best One. Many Thanks! Smiley Wink
Message 3 of 12
by: rosebloom
on: 22/06/2014 | 17:39
Have you got your volume turned on
Get a free giffgaff Sim
Message 4 of 12
by: asciimotog
on: 22/06/2014 | 17:40

If your phone is switched on you may miss a call if:

- you temporarily lost network signal

- you were on a nother call

- you didn't hear it ring

Knowledge Base ~ Shortcodes ~ Community Guidelines

Ask the community ~ Ask an agent ~ Check agent messages ~ Educators 

Order a free sim with £5 free credit (£10 top up required)  PM me for sims by 1st class post and overseas

Message 5 of 12
by: liharris30
on: 22/06/2014 | 17:43

is your phone on vibrate is the sound up, you could try and change the ring tone to something louder if you wish. also is this a sim swap your on about as your question is a bit misleading 

Message 6 of 12
by: yaseen_n
on: 22/06/2014 | 17:43
switched on or off?

Order free gg sim with £5 credit included.Smiley Happy

Get a free giffgaff Sim
Message 7 of 12
by: mizanmiah89
on: 22/06/2014 | 17:43
Do you mean while your phone was switched off
Message 8 of 12
by: greenfrogman
on: 22/06/2014 | 19:06 edited: 22/06/2014 | 19:12


he is talking about call catcher or missed call notification (same thing) most mobile providers voicemail service sends you a text if some one gets to your voicemail but does not leave a message (it's very useful if you got intermittent coverage or phone is off)

it's a very basic feature that should be on giffgaff


you can use hullomail as its like iPhone visual voicemail, but do note every call that hits the voicemail takes one minute of talk time (more if the message is longer then)

I recommend that you set busy and ignore to default voicemail number (as your going to get the default missed call on the phone) and set the no responce to hullomail

assuming your using android, goto your call forwarding page on your phone and copy the number down (should be  +44,,7802,,091,,904 [remove the dashes] and then install hullomail and make an account once it's installed and setup go back to call forwarding and put the number back I to the busy and unanswered/ignore ( +44,,7802,,091,,904 [remove the dashes] ) but leave unreachable/no response as the hullomail number , so when phone is off or out of coverage you get a missed call notification from the hullomail app when your WiFi or data comes back on

but as I stated it costs 1 minute for every call that hits hullomail voicemail (as to why recommend using busy and ignore as Giffgaff voicemail)

Please mark the correct answer so users can find them later on

Message 9 of 12
by: anne1963
on: 22/06/2014 | 19:11

If your phone has been switched off, could it not still inform you of calls that were made to you during the switched off period?

Message 10 of 12