Knowledge Base

How do I cap data usage ?

Started by: sharon138
On: 17/05/2015 | 18:00
Replies: 9

by: sharon138
on: 17/05/2015 | 18:00
I want to make sure my son doesn't go over allowance
Message 1 of 10
by: jumbo4
on: 17/05/2015 | 18:01


if you leave his balance/credit empty

it will not connect when he runs out of data

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Message 2 of 10
by: dannunn
on: 17/05/2015 | 18:02
You could buy goody bag but keep the account balance at £0 - that way he'll be able to use the minutes, texts and internet in the goody bag but not go over if he uses them all up - until you add more credit and buy another goody bag.
Message 3 of 10
by: kath72
on: 17/05/2015 | 18:04
Like the others have said he can't spend what is not on account... GG won't let it go ovrdrawm
Message 4 of 10
by: kath72
on: 17/05/2015 | 18:05
One of the great things about GG for our family is the kids can always call me even when they have run out of allowances thanks to the free GG calls
Message 5 of 10
by: sloz
on: 17/05/2015 | 18:05
As long as there's no airtime credit in that account, no credit will ever be deducted from your debit card
Once the data is used up your son will only be able to access giffgaff pages
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Message 6 of 10
by: kath72
on: 17/05/2015 | 18:05
Oh yes and make sure u you do not have auto top up set
Message 7 of 10
by: alexc33
on: 17/05/2015 | 18:07
If you are using goodybags then they have a set data allowance on them, unless it's an unlimited data one.

As giffgaff is a PAYG network the account will not allow you to do anything that you don't already have on the account, you can not rack up bills for over using calls, data or texts. If your goodybag and credit has run out then you won't be able to use the service.

When a goodybag runs out of any allowance it will start to automatically use credit but if there is no credit on the account then you can not continue to use whatever has run out.

The only thing you need to make sure is that automatic credit top ups are switched off (they are by default). If this is on then the account will automatically top up the credit balance using the stored credit card once the credit has fallen below a set amount.
Message 8 of 10
by: unknown_
on: 17/05/2015 | 18:08
buy goodybags
Message 9 of 10
by: germansheppard234
on: 17/05/2015 | 19:48
It's a payg network if u use goodybag when data is used up it will just stop connecting but if u have cash credit balance it will then use that till it runs out, also make sure that auto top up when less than £3 is turned off then it won't top up when u run low on cash credit from your bank
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Message 10 of 10