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How do I deactivate my account as ive changed network but kept my number ?

Started by: pinkladie
On: 20/05/2014 | 21:35
Replies: 13
Reply

by: bengalknights
on: 20/05/2014 | 21:36
Dial 43431 option 2 for your pac code to port out this will then deactivate your account when your number is transferred
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Message 2 of 14
by: thatonebeagle
on: 20/05/2014 | 21:36
Simply stop paying for the goodybag or credit?
Message 3 of 14
by: flaxvert
on: 20/05/2014 | 21:36

If you have ported out to the other network then your account (sim) is now closed. The forum side of your account will always remain open though Smiley Happy

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Message 4 of 14
by: miaoxian1
on: 20/05/2014 | 21:36
Hi obtain your pac code by dialing 43431
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Message 5 of 14
by: mathew40
on: 20/05/2014 | 21:38
Hi there and thanks for visiting the community.

(Taken from the link below).

http://giffgaff.com/boiler-plate/terms

12.1 Your SIM card will be disconnected if your account has been completely inactive for a period of six months.

Your account will be considered ‘active’ if, during this period, there is any ONE of the following:
At least one call, SMS or MMS made to another number (For technical reasons, this does not include emergency calls (i.e. 999/112) and SMSs or calls to giffgaff services (i.e. 2020, 43430)) At least one connection to Internet, At least 4 received calls of more than 10 seconds, At least one top-up /purchase (credit or goodybag), The receipt of Payback points (for recruiting new members or participating to the Community). If your SIM Card is disconnected, you will lose any remaining credits/balance on your Account. If you wish to be re-connected, you will be given a new mobile phone number.
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Message 6 of 14
by: flaxvert
on: 20/05/2014 | 21:38

bengalknights there is no option 2 bud, I'ts option 1 to request a PAC.

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Message 7 of 14
by: aaqsa
on: 20/05/2014 | 21:38
Get a PAC code dial 43431
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Message 8 of 14
by: naf3
on: 20/05/2014 | 21:39
Hi, if you changed to a different network provider and transferred your number over to the different network, your sim is no longer valid. Most features of your account will not be working however you will still have access to the forums.

Please give me a 'Kudos' if I have helped, by Clicking on the STAR on the Right Smiley Happy Order your FREE Giffgaff Sims from Below:
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Message 9 of 14
by: mcilwraith
on: 20/05/2014 | 21:40

if you have already ported out

your account is closed.

Message 10 of 14