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How do I transfer my number to gigaff

Started by: steveb61
On: 28/02/2019 | 20:34
Replies: 7
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by: steveb61
on: 28/02/2019 | 20:34

How do I transfer my number fro my present provider to giffgaff?

Message 1 of 8
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by: shabbas
on: 28/02/2019 | 20:43

Hi there @steveb61 


To bring your number over to giffgaff you will need a Porting Authorisation Code(PAC Code) from your old mobile provider

Once you received your PAC code follow this http://www.giffgaff.com/support/transfer link to the number transfer form, fill in the form with the PAC code and select the day you wish to have the number transferred over to giffgaff . 

If you want you can have the number transferred over the next day however, The PAC code MUST be submitted to giffgaff before 15:00 (3 p.m.) on the day of your request. 

See below:

Time / Day of request Earliest transfer day

Between 15:01 on Friday and 15:00 on Monday - Tuesday
Between 15:01 on Monday and 15:00 on Tuesday - Wednesday
Between 15:01 on Tuesday and 15:00 on Wednesday - Thursday
Between 15:01 on Wednesday and 15:00 on Thursday - Friday
Between 15:01 on Thursday and 15:00 on Friday – Monday

NOTE: Requests made on Friday are processed on Monday. Requests made on Saturday and Sunday are processed on Tuesday. Also no transfers occur over public holidays e.g Bank Holiday. 

As with SIM activation's number transfer process can take up to 24 hours to complete but usually 90% of transfers are completed before 3pm on the chosen transfer day. 

This is what happens on the day you transfer - you'll experience a loss of service at some stage between the hours of approximately 9am and 6pm - typically this is no more than a few hours but can take up to a day, so please make plans so you're not caught short.

For a detailed guide on the number transfer process check out this http://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/3521127... base link.

If your number transfer isn't completed on the requested day ask a agent to investigate. To contact an agent go to your My giffgaff page and scroll half way down on the left hand side you will find the "Ask an Agent" hyperlink. This is also the location to view the reply's sent by agents to any questions asked here is the link to contact an agent https://support2.giffgaff.com/app/ask/Number-transfers/Transferring-my-number-to-giffgaff/form/

A response from an agent may take up to 24 hours during busy periods, but they usually reply in a couple of hours. Agent replies can be found here https://giffgaff.com/support/questions

 

Message 7 of 8
by: mcilwraith
on: 28/02/2019 | 20:38

hello there @steveb61 
transferring your number to giffgaff

you need a fully activated sim

then  fill in the form using a PAC code from your previous provider

http://giffgaff.com/support/transfer
here`s the normal port dates.


Day of request (Before 5pm).....................  Day of transfer:
Saturday, Sunday and Monday.................:Tuesday
Tuesday..............................................................:Wednesday
Wednesday.......................................................:Thursday
Thursday............................................................:Friday
Friday..................................................................:Monday

and of course bank holidays add a day

Message 2 of 8
by: newcrazymember2018
on: 28/02/2019 | 20:39
You will need to ring your previous network provider and ask them for a Pac then fill in the form with giff gaff.
Get a free giffgaff Sim
Message 3 of 8
by: natty88
on: 28/02/2019 | 20:39

@steveb61  please follow this guide to Transfers hello an welcome my friend . 

 

you will need to first make sure your phone is on 02 or unlocked 

 

an that you have requested a pac code from previous network

 

 

if need a giffgaff sim card order one here please 

 

http://giffgaff.com/orders/mgm 

 

 

 an then activate your giffgaff sim with £10 voucher even an 02 voucher works.

 

 before you can fill in the number transfer form with your PAC code . .

 

to activate your sim follow this link  

 

http://giffgaff.com/activate an click on activate with top up voucher . 

 

After your sim is fully activated this is when you can see your number here 

 

http://giffgaff.com/dashboard/ 

 

and able to make and receive calls click on link below and enter your pac code http://giffgaff.com/support/transfer  

 

the date format is like this eg 04/03/2019

 

also remember to input your old networks number without gaps eg 07 then the other 9 digits

Get a free giffgaff Sim
Message 4 of 8
by: pimms21
on: 28/02/2019 | 20:39

Hi @steveb61 

 

You need to contact your previous provider and request a PAC code,

Once you have the PAC code and have activated your giffgaff sim you just need to fill the info out in this link https://giffgaff.com/support/transfer

Get a free giffgaff Sim
Message 5 of 8
by: ansar_ali
on: 28/02/2019 | 20:39
To transfer your phone number to giffgaff, you first need to ask your old mobile provider for a Porting Authorisation Code (PAC). You can use then use the transfer form to submit your PAC and choose a date for the transfer. If your number has not been transferred by the day after the scheduled date, you can contact an agent about it.We can only transfer UK numbers to giffgaff.

https://giffgaff.com/support/transfer - transfer form link
Message 6 of 8
Highlighted
by: shabbas
on: 28/02/2019 | 20:43

Hi there @steveb61 


To bring your number over to giffgaff you will need a Porting Authorisation Code(PAC Code) from your old mobile provider

Once you received your PAC code follow this http://www.giffgaff.com/support/transfer link to the number transfer form, fill in the form with the PAC code and select the day you wish to have the number transferred over to giffgaff . 

If you want you can have the number transferred over the next day however, The PAC code MUST be submitted to giffgaff before 15:00 (3 p.m.) on the day of your request. 

See below:

Time / Day of request Earliest transfer day

Between 15:01 on Friday and 15:00 on Monday - Tuesday
Between 15:01 on Monday and 15:00 on Tuesday - Wednesday
Between 15:01 on Tuesday and 15:00 on Wednesday - Thursday
Between 15:01 on Wednesday and 15:00 on Thursday - Friday
Between 15:01 on Thursday and 15:00 on Friday – Monday

NOTE: Requests made on Friday are processed on Monday. Requests made on Saturday and Sunday are processed on Tuesday. Also no transfers occur over public holidays e.g Bank Holiday. 

As with SIM activation's number transfer process can take up to 24 hours to complete but usually 90% of transfers are completed before 3pm on the chosen transfer day. 

This is what happens on the day you transfer - you'll experience a loss of service at some stage between the hours of approximately 9am and 6pm - typically this is no more than a few hours but can take up to a day, so please make plans so you're not caught short.

For a detailed guide on the number transfer process check out this http://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/3521127... base link.

If your number transfer isn't completed on the requested day ask a agent to investigate. To contact an agent go to your My giffgaff page and scroll half way down on the left hand side you will find the "Ask an Agent" hyperlink. This is also the location to view the reply's sent by agents to any questions asked here is the link to contact an agent https://support2.giffgaff.com/app/ask/Number-transfers/Transferring-my-number-to-giffgaff/form/

A response from an agent may take up to 24 hours during busy periods, but they usually reply in a couple of hours. Agent replies can be found here https://giffgaff.com/support/questions

 

Message 7 of 8
by: shazzzy
on: 28/02/2019 | 20:49
To bring your number from another provider over to giffgaff,
You wil have to complete PAC transfer form, which is located here
https://giffgaff.com/support/transfer

This helpfull guide on the process wil help you if you need help https://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/352112...

Message 8 of 8