on 19-11-2013 23:26
I want to stop adult content.
Yes, I DO NOT want to see adult content.
I didn't think it was enabled but I thought I'd make sure it was off.
I went into my Phone Settings. Under 'Allow Adult Content' I selected 'no or off'.
Now it says "Allow adult content on phone = on"
It has done the opposite of what I have asked!
When I select 'change' it says "Your adult content changes are in progress, please check it later"
It has been 3 days.
I do not want adult content - what is going on?
I have started using my old O2 sim until this has been resolved. I see no reason to use Giffgaff until then.
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on 19-11-2013 23:34
It can take a little while to go through but the process, but unless you submitted your passport/driving licence number either 3 days ago or on a previous occasion the filter will NOT be lifted, as they need this information as proof you are an adult.
If you have given them this info however I suggest you either contact an agent or wait for it to progress so you can turn it off again...
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on 19-11-2013 23:28
If giffgaff Blacklisted your mobile, then they can also remove the block.
Be aware it can take up to 24 hours for a reply, so please be patient.
19-11-2013 23:29 - edited 19-11-2013 23:37
You have to turn it on its off by default
See link to allow it to be turned on
on 19-11-2013 23:32
on 19-11-2013 23:33
itsay take some time befor its activat
i know itso annoying its should be other way round
if didnt activete it by tommorow you need to contact an Agent:
19-11-2013 23:34 - edited 19-11-2013 23:38
Here's a link for the agent
But turning it off or on in your account wont remove the adult bar
See the link above