Solved: How do I turn adult content OFF

Hi Bakerboy,

It can take a little while to go through but the process, but unless you submitted your passport/driving licence number either 3 days ago or on a previous occasion the filter will NOT be lifted, as they need this information as proof you are an adult.

If you have given them this info however I suggest you either contact an agent or wait for it to progress so you can turn it off again...

I hope this helped

. Kind regards

Minadequate

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Message 11 of 15

by: sick_p
on: 19/11/2013 | 23:27

Contact an agent

Don't forget to Kudo me if I've been helpful and mark as solution where appropriate :-)

Message 2 of 15

by: jun100
on: 19/11/2013 | 23:28

Hi , as that's an account issue, you need to contact an Agent:
https://giffgaff.com/support/ask
If giffgaff Blacklisted your mobile, then they can also remove the block.

Be aware it can take up to 24 hours for a reply, so please be patient.

"if you like my post Please give 'KUDOS' If my answer helped then please click 'Accept as Solution'

Message 3 of 15

by: bluemoonbaz
on: 19/11/2013 | 23:28

Nothing
You have to turn it off

Message 4 of 15

by: bakerboy1977
on: 19/11/2013 | 23:28

how do I contact and agent?

Message 5 of 15

by: bluemoonbaz
on: 19/11/2013 | 23:29 - edited: 19/11/2013 | 23:37

Nothing
You have to turn it on its off by default

See link to allow it to be turned on

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Adult-Restrictions-Removal/td-p/3017767

Message 6 of 15

by: dazoo
on: 19/11/2013 | 23:30

If not wanting 18sites unlocked why did you enter you your details to unlock it

Message 7 of 15

by: hameshasharif
on: 19/11/2013 | 23:32

You have to go to the main giffgaff web site and go into your account which is called my account, then log in n there should be a section of adult content on/off explain how to do turn it on n off

Message 8 of 15

by: dradel
on: 19/11/2013 | 23:33

Hi ,
itsay take some time befor its activat
i know itso annoying its should be other way round
if didnt activete it by tommorow you need to contact an Agent:
https://giffgaff.com/support/ask
Hopefully help

Message 9 of 15

by: bluemoonbaz
on: 19/11/2013 | 23:34 - edited: 19/11/2013 | 23:38

Here's a link for the agent
But turning it off or on in your account wont remove the adult bar
See the link above

https://giffgaff.com/support/ask

Message 10 of 15