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How long does it take for a sim to activate?

Started by: emmajeeves
On: 10/08/2012 | 13:36
Replies: 16
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by: emmajeeves
on: 10/08/2012 | 13:36

Says half hour for the sim card to be activated (its a new one) and over 2 hours later im still sitting here with an inactive sim card?! How long does it actually take? The money was taken straight away but havent recieved an email or anything

Message 1 of 17 (246 Views)
by: rhort
on: 10/08/2012 | 13:37
The processes of activation and/or porting can take as little as half an hour, but at busy times, or whilst there are any network issues, it could take as long as 24 hours. You'll know when it's completed as you'll be able to see your balance and your phone number on your 'My GiffGaff' page, and from then on, you should be able to use your handset as normal.

If you find it takes any longer than 24 hours for everything to be complete, then it's possible there has been a problem, so you should then contact an agent at http://giffgaff.com/rightnow/ask who should come back to you within a further 24 hours, and if you find that's taking too long, try contacting an Educator: http://bit.ly/giffgaffcontacts

There's a more complete guide to activation at http://bit.ly/giffgaffactivate
Message 2 of 17 (243 Views)
by: harry58
on: 10/08/2012 | 13:37

it can take up two 24 hrs

Message 3 of 17 (241 Views)
by: theloveablegiffgaffer
on: 10/08/2012 | 13:37
can take up to 24 hours.
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Message 4 of 17 (238 Views)
by: ryan_damon
on: 10/08/2012 | 13:39
Up to 24 hours hang in there
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Message 5 of 17 (232 Views)
by: emmajeeves
on: 10/08/2012 | 13:40
Thank you. 24 hours is a bit of a joke though.
Message 6 of 17 (227 Views)
by: andi21
on: 10/08/2012 | 13:43
yea long, but da norm go thru straight away
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Message 7 of 17 (219 Views)
by: breslev1
on: 10/08/2012 | 13:43
I have topped up yesterday a new sim card more then 18 hours and still not active
Message 8 of 17 (219 Views)
by: sam1128
on: 10/08/2012 | 13:43
Sim activations :


Sim activations can take upto 24 hours to complete but yes mostly they go though instantly or within 30 minutes !

If possible please take your sim out now and put back after couple of minutes  later so  that it can look for fresh signal that's will make process quicker !

Thanks !
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Message 9 of 17 (217 Views)
by: andi21
on: 10/08/2012 | 13:44
breslev mate give it 24 dem message an agent if ya ant hook up
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Message 10 of 17 (215 Views)