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How long does it take to receive a replacement SIM?

Started by: rainbow101
On: 23/02/2012 | 20:39
Replies: 14

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by: rainbow101
on: 23/02/2012 | 20:39



Yesterday i reported my SIM lost - as i incorrectly cut the sim down to micro size.


i just clicked th lost sim link which then suspended my acount but no future information about requesting a replacement SIM?


How long does it usually take to arrive - i live in south London

Message 1 of 15

Accepted Solutions
by: jamesd2010
on: 23/02/2012 | 20:47
Best Answer
Hi Rainbow101,

All SIM cards are sent via Royal Mail 2nd Class post. As you've requested your SIM card today to be replaced it is likely it will be sent from the warehouse in the Morning. There has however been some recent issues in provisioning SIM cards and as a result this could take a longer amount of time.

Rest assured you'll get your SIM card again ASAP and you'll be ready to go again.
Message 14 of 15
by: wman2
on: 23/02/2012 | 20:39
It should be dispatched in 2 working days and you should receive it max 5 days after that
Message 2 of 15
by: apjenno
on: 23/02/2012 | 20:39
I would say 4 days max
Message 3 of 15
by: mrcool073
on: 23/02/2012 | 20:40

upto 7 working days

Message 4 of 15
by: tiptoeee96
on: 23/02/2012 | 20:40
The same as any other order, a few days.usually.
Message 5 of 15
by: dieter1
on: 23/02/2012 | 20:40

should be here saturday or monday, no later than wednesday next week

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Message 6 of 15
by: tiptoeee96
on: 23/02/2012 | 20:40
You should get an email when it leaves the warehouse.
Message 7 of 15
by: thesaint
on: 23/02/2012 | 20:41
1st class post,so next day or second day
Message 8 of 15
by: gmob
on: 23/02/2012 | 20:41

Depends on your post but, around three to four days usually.


Hope this helps. Smiley Happy

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Message 9 of 15
by: wman2
on: 23/02/2012 | 20:44

thesaint wrote:
1st class post,so next day or second day

They're second class now aren't they?

Message 10 of 15