Having run out of data I tried to get a new goody bag early (1G instead of my normal 500M) and after 10 or 20 mins it is still saying ‘Processing request’. I can see the payment has gone through, so what gives?!
Please reboot your phone to allow the goodybag to kick in. If rebooting your phone hasn't helped check your payment history and My giffgaff pages to see if the goodybag or airtime credit has actual been applied to your account.