Do the Agents work 9am - 5pm
I'm just wondering what level of service to expect when I contact them.
They work 8.00am to 10pm and supposed to be 24 hours response limit but often sooner.
Added they also work weekends at the times I gave you.
there nornally can upto 24 hours , sometimes longer during busy periods
The work 8am-10pm 7 days a week.
They try to respond within 24 hours but it can take a bit longer if they are busy.
Agents take up to 24 hours to reply, and in some rare cases even longer.
They work from 8am-10pm. Even on weekends
10pm? I thought it was 8am to 7pm