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How to get number back

Started by: johnkerwin
On: 12/11/2018 | 19:10
Replies: 2
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by: johnkerwin
on: 12/11/2018 | 19:10 edited: 12/11/2018 | 21:35

How do I get my old number back if I get a new SIM card

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by: tuneintestaccount
on: 12/11/2018 | 19:16
Hi @johnkerwin,

To do this you would need to follow the "SIM Swap" procedure - to do this, head to your dashboard at https://giffgaff.com/profile/details and scroll to "replace my SIM". It'll guide you through the process of the SIM Swap.
Though make sure to back up any contacts that are on the SIM, as these won't be transferred as part of the process

TI
Get a free giffgaff Sim
Message 2 of 3
by: tuneintestaccount
on: 12/11/2018 | 19:16
Hi @johnkerwin,

To do this you would need to follow the "SIM Swap" procedure - to do this, head to your dashboard at https://giffgaff.com/profile/details and scroll to "replace my SIM". It'll guide you through the process of the SIM Swap.
Though make sure to back up any contacts that are on the SIM, as these won't be transferred as part of the process

TI
Get a free giffgaff Sim
Message 2 of 3
by: johnkerwin
on: 12/11/2018 | 19:29
Ave just done that then thank you so much
Message 3 of 3