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How to request number/account transfer from old GiffGaff no. Tones sim after phone was stolen??

Started by: ian3319
On: 12/11/2012 | 20:45
Replies: 9
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by: ian3319
on: 12/11/2012 | 20:45

I can't see where or  how to request the transfer of an existing Giffgaff account to a new sim after the original Giffgaff sim was stolen. 

 

thanks 

ian

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by: badgerhud
on: 12/11/2012 | 20:47
Hi Ian

You can't transfer accounts between SIMs, you need to report your original SIM lost and they will send you a replacement, see here http://bit.ly/gglostsim
I Hope My Post Helps Smiley Happy - To Order a SIM With £5 FREE Credit Click Below...

Message 6 of 10
by: apjenno
on: 12/11/2012 | 20:46
You can't port giffgaff to giffgaff
Message 2 of 10
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by: muhammadasim
on: 12/11/2012 | 20:46

Report Lost and Stolen and you will get dual/hybrid sim (micro sim pop out) with same number and credit.
http://giffgaff.com/support/lost

Give KUDOS or 'Accept as Solution' If I have helped
Get a free giffgaff Sim
Message 3 of 10
by: sam1128
on: 12/11/2012 | 20:46
You can't transfer giffgaff to giffgaff ..


Lost and stolen :

Report sim lost and stolen ... You would be sent out replacement sim with 1st classl post..

http://giffgaff.com/support/lost

All credit and allowance would be transferred as well..



giffgaff now send out hybrid sims, which contain both a mini and micro sim that you can pop out.


http://community.giffgaff.com/t5/Blog/Launching-Micro-SIM/ba-p/4256693
Get a free giffgaff Sim

Message 4 of 10
by: uksteveb
on: 12/11/2012 | 20:46

Take a look here:  http://support2.giffgaff.com/app/answers/detail/a_id/100/~/how-do-i-report-my-phone-and%2For-sim-los...

 

The process is that report the SIM stolen and request a replacement - the replacement ordered through that process will automatically be linked to your number.

Message 5 of 10
by: badgerhud
on: 12/11/2012 | 20:47
Hi Ian

You can't transfer accounts between SIMs, you need to report your original SIM lost and they will send you a replacement, see here http://bit.ly/gglostsim
I Hope My Post Helps Smiley Happy - To Order a SIM With £5 FREE Credit Click Below...

Message 6 of 10
by: macca28
on: 12/11/2012 | 20:47

report sim lost for a replacement: http://giffgaff.com/support/lost

Get a free giffgaff Sim
Message 7 of 10
by: johnferris
on: 12/11/2012 | 20:47
use the lost sim link on your giffgaff page and giffgaff will send you a replacement sim with the same number
Message 8 of 10
by: mcmc10
on: 12/11/2012 | 20:49
you cant do this but you can order a replacement sim
Get a free giffgaff Sim
Message 9 of 10
by: emmett2020
on: 12/11/2012 | 20:52

you cant port from giffgaff to giffgaff report the sim lost or stolen here to get a replacmnet sim mate  http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-report-my-phone-and-or-SI...

Get a free giffgaff Sim
Message 10 of 10